Vehicle lost total control on the freeway I lost control crashed off the freeway into a ditch no airbags deployed the whole frame was total loss the entire atlas lost control No airbags as I went into a ditch hit a freeway sign and I’m still suffering nerve damage and chronic back pain
2021 Volkswagen Atlas: airbags did not deploy in a crash
6 of the 483 complaints about the 2021 Volkswagen Atlas describe airbags did not deploy in a crash.
- owner complaints
- 6
- of this car's complaints
- 1%
- recalls
- 4
Airbags did not deploy in a crash by model year
- 20221
- 20216
- 20192
What owners say
My daughter hit a deer while she was on the interstate, so she had her cruise control set at 72 mph, the deer came up out of the left/median ditch (she was in the left lane at the time). There was no warning as she did not see it at all, so there was an immediate, intense impact, enough where the hood of the car ended up opening up and smashing and coming to rest against the windshield. The Front end of the Atlas was HEAVILY damaged and NO AIRBAGS DEPLOYED at all! The vehicle's seatbelt did lock up and keep her from slamming into the steering column and windshield and the vehicle's Front Assist Braking system did engage after the impact to slow her down and actually tried pulling her to the side of the road, although, that could be a flaw as well as it assumed that she was in the right lane of the road to begin with, so it pulled her to stop in the middle of the right lane of the Interstate. Thankfully it was late enough in the evening and no other traffic so she was able to figure that out in her post accident confusion and was able to get the car further off the road and call for help. The Atlas had to be towed from the scene. Prior to this incident there has been no issues with any warning lights coming on and we have had all past recalls taken care of through the VW Dealership we bought our VW from, so we assume that they were taken care of properly.
I was hit from behind and slammed into the car in front of me while stopped at a light. The collision totaled my Atlas at 95% The air bags did not deploy nor did their give a warning for the collision. The damage was so severe that the inner frame of the vehicle is beyond repair. Recent warranty repairs were done to this vehicle prior to the accident one set to the dash electronics in the .ast 4 months. This car remains at the body shop awaiting INS settlement for the car
Although this is not the first issue with my VW 2021 Atlas, it will be my last. As I was driving down a two lane highway to my daughter's softball practice, the emergency break turned on and my vehicle completely jolted to a stop. By the grace of God, no one was behind us. Prior to this recent incident, the windows started to roll up and down on their own and the "Fault Parking Break" alert will appear on my dash. This occurs randomly, day or night, sunny or rainy, cold or hot. The vehicle has been to the dealership for this issue, but the alert continues. I purchased this vehicle March of 2021, issues did not occur until December and it has gone down hill quickly. Right now, this vehicle is deemed "undrivable" and will be at the dealership. This vehicle is also under the new recall where the airbags do not deploy. There is no fix for this.
The air bar error light came on. The issue is the door harness wiring needs fixed. There are no parts available to fix this issue. I took the car in on January 27, two days after the light appeared. There is a possibility that the air bag would not deploy and the dealership said others with this issue deploy the emergency brake while driving.
My wife was driving our 5 day old Atlas along the interstate with cruise control set at 65mph. She was traveling up an incline that had a slight turn to the right along the interstate. There was not a car within 500+ yards of her car. All of a sudden she started hearing beeps and the car abruptly slammed on the brakes causing the Atlas to shift all of its weight to front and causing the rear tires to lift off of the ground. The front driver side portion of the car then skidded across the asphalt and into the safety rail. The airbags NEVER deployed although the entire front was destroyed. My wife has had trauma from this accident and VW never offered a single thing for any kind of help. The car was brand new for $44,000 and took on $27,000 worth of damage so it was not enough to be a total loss. We have the automatic braking de-activated because we are terrified of it.
Service bulletins that may apply
- This is a notice for software changes with the ODIS diagnostic program to correct the communication during...
- Inquiries
- This is a notice for software changes with the ODIS diagnostic program to correct the communication during...
- The federal safety agency has issued an urgent warning regarding counterfeit replacement airbag inflators...
- This is a notice for software changes with the ODIS diagnostic program to correct the communication during...
- This is a notice for software changes with the ODIS diagnostic program to correct the communication for...
- This is a notice for software changes with the ODIS diagnostic program to correct the communication with...
- Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory
Related recalls
Air bags: sensor: occupant classification: front passenger
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
- Risk
- A deactivated passenger air bag increases the risk of injury during a crash.
- Remedy
- Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 69PZ.
Recall number 24V464000 · Recall details
Air bags: sensor: occupant classification: front passenger
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
- Risk
- A deactivated passenger air bag increases the risk of injury during a crash.
- Remedy
- Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 69FB.
Recall number 23V215000 · Recall details
Air bags: side/window
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
- Risk
- A delayed air bag deployment can increase the risk of injury.
- Remedy
- Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 97GF.
Recall number 22V152000 · Recall details
Air bags: air bag/restraint control module
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
- Risk
- A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
- Remedy
- Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 87H4.
Recall number 21V892000 · Recall details
Questions about the 2021 Volkswagen Atlas no deployment
Is airbags did not deploy in a crash a common problem on the 2021 Volkswagen Atlas?
6 of 483 owner complaints about the 2021 Volkswagen Atlas (1%) mention airbags did not deploy in a crash. The model year with the most reports is 2021.
Is there a recall or service bulletin for this on the 2021 Volkswagen Atlas?
There are 4 recalls and 16 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 Volkswagen Atlas
Stalling 44Headlights 42Check engine light 39Grinding brakes 22Start-stop 18Adaptive cruise 17Airbag light 15Door locks 10Fuel pump 9Lane assist 8Warning lights 8Won't start 8Jerking 7Battery drain 5Collision warning 5Engine failure 5Fuel leak 5Overheating 5Sunroof shattered 5
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