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2020-2024 Volkswagen Atlas and Volkswagen Atlas Cross Sport recall: front passenger

Volkswagen Group Of America, Inc. reported this safety recall on June 20, 2024. It covers about 271,330 vehicles.

vehicles affected
271,330
reported
Jun 20, 2024
owners notified
Sep 30, 2024
related complaints
207

Air bags: sensor: occupant classification: front passenger

What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Risk
A deactivated passenger air bag increases the risk of injury during a crash.
Remedy
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 69PZ.

Recall number 24V464000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 207 complaints about airbags problems.

2021 Volkswagen Atlas2022 Volkswagen Atlas2023 Volkswagen Atlas2024 Volkswagen Atlas2021 Volkswagen Atlas Cross Sport2022 Volkswagen Atlas Cross Sport2023 Volkswagen Atlas Cross Sport2024 Volkswagen Atlas Cross Sport

Questions about recall 24V464000

Is there a recall on the 2020-2024 Volkswagen Atlas and Volkswagen Atlas Cross Sport front passenger?

Yes. Recall 24V464000, reported on June 20, 2024, covers about 271,330 vehicles.

What is the fix for recall 24V464000?

Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 69PZ.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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