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2018-2021 Volkswagen Atlas and Volkswagen Atlas Cross Sport recall: front passenger

Volkswagen Group Of America, Inc. reported this safety recall on March 29, 2023. It covers about 143,053 vehicles.

vehicles affected
143,053
reported
Mar 29, 2023
owners notified
Mar 22, 2024
related complaints
339

Air bags: sensor: occupant classification: front passenger

What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Risk
A deactivated passenger air bag increases the risk of injury during a crash.
Remedy
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 69FB.

Recall number 23V215000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 339 complaints about airbags problems.

2018 Volkswagen Atlas2019 Volkswagen Atlas2020 Volkswagen Atlas2021 Volkswagen Atlas2020 Volkswagen Atlas Cross Sport

Questions about recall 23V215000

Is there a recall on the 2018-2021 Volkswagen Atlas and Volkswagen Atlas Cross Sport front passenger?

Yes. Recall 23V215000, reported on March 29, 2023, covers about 143,053 vehicles.

What is the fix for recall 23V215000?

Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 69FB.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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