2021 Volkswagen Arteon, Volkswagen Atlas and others recall: camera
Volkswagen Group Of America, Inc. reported this safety recall on November 18, 2020. It covers about 32,048 vehicles.
- vehicles affected
- 32,048
- reported
- Nov 18, 2020
- owners notified
- Dec 11, 2020
- related complaints
- 137
Back over prevention: sensing system: camera
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 91BB/91BC.
Recall number 20V716000
Affected vehicles
- Volkswagen Arteon 2021 2021
- Volkswagen Atlas 2021 2021
- Volkswagen Atlas Cross Sport 2021 2021
- Volkswagen Golf 2021 2021
- Volkswagen Jetta 2021 2021
- Volkswagen Tiguan 2021 2021
Owner complaints about the same problem
Owners of these vehicles have filed 137 complaints about driver assistance problems.
2021 Volkswagen Atlas2021 Volkswagen Atlas Cross Sport2021 Volkswagen Jetta2021 Volkswagen Tiguan
Questions about recall 20V716000
Is there a recall on the 2021 Volkswagen Arteon, Volkswagen Atlas and others camera?
Yes. Recall 20V716000, reported on November 18, 2020, covers about 32,048 vehicles.
What is the fix for recall 20V716000?
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 91BB/91BC.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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