2010-2017 Jaguar XJ recall: software
Jaguar Land Rover North America, LLC reported this safety recall on September 12, 2020. It covers about 12 vehicles.
- vehicles affected
- 12
- reported
- Sep 12, 2020
- owners notified
- Oct 7, 2020
- related complaints
- 3
Air bags: air bag/restraint control module: software
- What is wrong
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.
- Risk
- Failure of the air bags to deploy properly increases the risk of injury in a crash.
- Remedy
- Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1‑800‑369‑1000. Jaguar's number for this recall is H294.
Recall number 20V557000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 3 complaints about airbags problems.
Questions about recall 20V557000
Is there a recall on the 2010-2017 Jaguar XJ software?
Yes. Recall 20V557000, reported on September 12, 2020, covers about 12 vehicles.
What is the fix for recall 20V557000?
Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1‑800‑369‑1000. Jaguar's number for this recall is H294.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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