Tl* the contact owns a 2017 jaguar xj. While driving 75 MPH, the steering wheel, seats, and exterior mirrors returned to their default positions. The vehicle was taken to jaguar bethesda (11617 old georgetown rd #100, north bethesda, md 20852, (301) 263-6377), but they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 16,000. The VIN was not available.
The worst 2017 Jaguar XJ problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Electrical2
- Lights1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical2
- Lights1
Recalls 3
Air bags: air bag/restraint control module: software
- What is wrong
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.
- Risk
- Failure of the air bags to deploy properly increases the risk of injury in a crash.
- Remedy
- Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1‑800‑369‑1000. Jaguar's number for this recall is H294.
Recall number 20V557000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.
- Risk
- A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
- Remedy
- Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin December 19, 2017. Owners may contact Jaguar customer service at 1‑800‑452‑4827. Jaguar's number for this recall is H056.
Recall number 17V678000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2016-2017 Jaguar XJ vehicles manufactured September 12, 2016, to October 26, 2016. The affected vehicles have a front passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.
- Risk
- In the event of a crash of sufficient severity, the front passenger air bag may not deploy as required, increasing the risk of injury.
- Remedy
- Jaguar will notify owners, and dealers will replace the front passenger air bag, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Jaguar customer service at 1‑800‑452‑4827. Jaguar's number for this recall is J080.
Recall number 16V943000 · Recall details
Technical service bulletins for the 2017 Jaguar XJ 426
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Telematic TCU2 modules no longer available
- Telematic TCU2 Module 2015-2017MY No Longer Available
- Leaking windshield that caused the water ingress on the electrical component.
- Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
- Powertrain Control Module (PCM) Software Update
- These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action...
- This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC),...
- There have been several FRED submissions for a customer allegation of a rear brake warning being...
- There have been several FRED submissions for a customer allegation of a brake noise concern.
- There have been several FRED submissions for a customer allegation of brake judder/vibration.
2017 Jaguar XJ fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 3.0L 6‑cyl | RWD | 18 | 27 | 21 |
| 3.0L 6‑cyl | AWD | 17 | 26 | 20 |
| 5.0L 8‑cyl | RWD | 15 | 23 | 18 |
What 2017 Jaguar XJ owners say
Most recent owner complaints, unedited.
I received a recall letter in the mail involving the instrument panel randomly going dark and/or resetting during performance. I have attempted to contact the dealership/jaguar corporate to schedule this issue to be taken care of as I do worry about it going dark during commute and causing an accident. I have made multiple calls to the dealership for the last 3 weeks as well as left a message for the owner to call me back as no one from service has reached back out to schedule my appointment. I have had the receptionists hand write notes to the service managers as well as the owner but still no call backs. In the meantime I have attempted to call jaguar corporate with the same treatment and response about a rather serious issue, I have left numerous voicemails for their executive suite as well as 2 other people to hear back but have heard nothing in 3 weeks, it sickens me to know that every time my wife gets in the car that it could be a safety issue but due to the fact that things have to be accomplished and I travel we unfortunately do not have a choice. Jaguar has been completely non responsive about this issue while also being negligent of any responsibility on fixing it. I am reaching out here more out of desperation as I have tried multiple avenues with the same result. Any help is appreciated as we do not feel safe driving the vehicle.
Compare the 2017 Jaguar XJ
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Questions about the 2017 Jaguar XJ
Is the 2017 Jaguar XJ reliable?
Owners have filed 2 complaints about the 2017 Jaguar XJ, fewer than a typical XJ model year.
What is the most common problem with the 2017 Jaguar XJ?
Electrical system, with 2 complaints. Next is lights (1).
How many recalls does the 2017 Jaguar XJ have?
3 recalls, covering air bags and electrical system.
Was there a recall on the 2017 Jaguar XJ electrical?
Yes, 1 recall: 17V678000. Check your VIN to see if your car still needs the free repair.
What gas mileage does the 2017 Jaguar XJ get?
Official estimates for the 2017 Jaguar XJ range from 18 to 21 mpg combined. The most efficient version (3.0L 6-cyl, RWD) gets 18 city and 27 highway.
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