2017 Jaguar XJ technical service bulletins
426 technical service bulletins and manufacturer communications cover the 2017 Jaguar XJ.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Telematic TCU2 modules no longer available
- Telematic TCU2 Module 2015-2017MY No Longer Available
- Leaking windshield that caused the water ingress on the electrical component.
- Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
- Powertrain Control Module (PCM) Software Update
- These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action...
- This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC),...
- There have been several FRED submissions for a customer allegation of a rear brake warning being...
- There have been several FRED submissions for a customer allegation of a brake noise concern.
- There have been several FRED submissions for a customer allegation of brake judder/vibration.
- Fuel vapour purge
- These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action...
- NGI Infotainment Class Action Settlement
- Infotainment Master Controller (IMC) Extended Warranty
- InControl Touch Pro Wired Update
- Malfunction Indicator Lamp (MIL) may illuminate
- Front / Rear Door Latch
- Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning...
- Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their...
- Front/Rear Door Latch – Silicon Contamination Causing Doors To Not Operate As Expected
- On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may...
- On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may...
- Startup battery keeps draining / Vehicle will not start
- Battery low warning displayed on instrument cluster and/or no-start
- Battery low warning displayed on instrument cluster and/or no-start.
- Customer reports of 12V battery issues
- Misfire on new replacement or reman units – AJ126
- Window Regulator mechanical creak
- A customer may report a rattle tyle noise from the front seat base area.
- 8HP 8-Speed Automatic Transmission replacements due to Automatic Transmission Fluid (ATF) contamination...
- Navigation voice guidance no longer operational after latest NGI update
- Voice guidance concerns when using Apple CarPlay.
- Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
- 4X4I screen
- 21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation...
- Xcl distortion or rattle noise present while using the audio system
- Wifi networks not found
- Customer States engine runs rough with MIL illuminated.
- Customer states harsh shift, transmission warning lamp.
- – Customer states check engine light is illuminated.
- Connectivity functions are no longer working.
- Infotainment Updates
- Navigation voice guidance is not working with Apple CarPlay
- A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
- IMC Update 21A will not install
- Attachment.
- Imc 20C1
- TCU v19.2
- Pivi IP27.2 (OS 2.0.6)
- Pivi IP27.1 (OS 2.0.6)
- The engine is running rough
- Front and Rear Park aid & Park assist unavailable.
- Service menu text not displayed as expected with the instrument panel
- There is a noise from the engine.
- 20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue...
- There is a noise from the engine which can vary from a squealing to rattling/bearing noise.
- JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)
- JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM &...
- To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving...
- Popping sound or crackling noise from the audio system while in use.
- When attempting to complete the “Replace ECU” application for the Occupant Classification System Module...
- There is a noise from the engine
- XM radio is inop.
- Customer may state there is a pop noise or crackle when playing the audio.
- Customer may state there is no audio present or volume control.
- SOTA download does not complete first time through
- Quiescent battery drain due to TCU module.
- Voice control is not able to locate destination entry.
- Web Browser functionality is not available.
- The Check Engine MIL is on.
- Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0...
- The Check Engine MIL is on There is a noise from the engine
- Intermittent Bluetooth connection on Android equipped device with software 9.0
- Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps...
- Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl® Touch Pro? software...
- Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to...
- Customers may report that no audio can be heard in the vehicle
- Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw
- The tire valve stem is broken or cracked.
- Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software
- InControl Touch Pro
- Incorrect DEF Quality & No Restarts in ?XXX? Miles is on the IPC
- After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth®,...
- The yellow reflector in the headlamp assembly is delaminating
- PCV DiaphramTorn
- Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control...
- The Check Engine Lamp is on and the vehicle is running rough.
- Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions...
- Malfunction Indicator Lamp (MIL) illuminated
- After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth®...
- Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery
- InControl Touch Pro Inoperative
- Seat height operates in increments and seat memory function will not work after replacement of seat height...
- U1000-00 present in BCM. One or more BCM outputs not functioning
- In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover...
- Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
- The message "Radar Sensor Blocked" appears in instrument pack display
- Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on...
- Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are...
- The reissue replaces all previous version
- Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen...
- Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or...
- Issue: Wheel stud failures (fractures).
- Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan
- A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status...
- Issue: The customer reports a coolant leak from the engine compartment which is found to originate from...
- Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic...
- Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat...
- Issue: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the...
- InControl Touch Pro phase 4 customer letter
- SIM card activation issues
- 18C
- A customer may report "Hood Open" message displays on IP with hood closed.
- A rattle noise from the front overhead console may be evident.
- Issue: Customer may report door lock cylinder cover missing or has become adrift.
- Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
- Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the...
- Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
- Issue: In some cases, vehicle functionality concerns have been identified which either prevent the...
- An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking...
- Issue: In some cases, vehicle functionality concerns have been identified which either prevent the...
- Issue: The message "Radar Sensor Blocked" appears in instrument pack display
- Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call
- Issue: B1412-96 being flagged in the Gateway Module
- Issue: Tunescan does not operate, scrolling window animation is constantly running.
- Issue: Customer reports that, intermittently, the vehicle will not crank.
- Customers report the ECO Stop/Start is not working
- Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF...
- Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the...
- Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment...
- The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system...
- Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.
- The InControl® secure system may incorrectly identify the vehicle as stolen after crossing an...
- Jaguar Land Rover Shop Foreman Conference Call
- A clatter/knock/rattle noise may be heard from the engine.
- Issue: Jaguar headlining cleaning products
- Issue
- Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
- Presentation from Dealer Shop Foreman Conference Call
- Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area,...
- Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
- In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover...
- The Auto Stop/Start system may be inoperative.
- Issue: When crossing into a different country In Control Secure may incorrectly determine that the vehicle...
- When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes...
- Issue: Submitting a Brake Noise EPQR
- Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar...
- Situation: A creak noise from the front of the vehicle may be evident when driving over a rough road...
- DESCRIPTION OF ISSUE:An issue has been identified on a limited number of vehicles within the listed...
- Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have...
- Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar...
- Issue: Park distance control (PDC) audio tones inconsistent with visual display.
- Situation: The face of the Smart key handset may peel away from the handset main body or the handset case...
- Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up...
- Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles...
- Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
- Situation
- Description of issue
- Issue: Users might be experiencing an issue where the navigation guidance may not work
- Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any...
- Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on JTB00349v2 & JTB00356v2.
- Issue: Rear differential oil leak evident from the pinion seal.
- Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues...
- Issue: When the hard keys on the rear seat centre switch pack are operated pressing the Left Hand switch...
- Issue: SIM card does not latch in SIM slot or cannot be read.
- TCU fails activation and DTC U2109 flagged
- TCU security key was not subject to end of line test and verification
- A rattle noise from the front overhead console may be evident
- Auto Start-stop may be inoperative
- Description of issue
- Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback...
- Description of issue
- Situation: A 'humming' noise may be evident from the engine when the engine is idling.
- Incontrol touch pro phase 2.5 software update.
- Situation: A rattle noise from the front overhead console may be evident.
- Issue: the customer may report a noise from the engine bay
- When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module
- Issue: Warranty claims are being submitted for ABS modulator replacement, when the DTC present on the...
- Situation: in response to customer feedback on the performance of the incontrol® touch pro system, jaguar...
- Issue: customer complaint of 1.NO GPS signal
- Issue: when fitting a new remote function actuator (RFA) (referred to as the keyless vehicle module - kvm...
- Issue: tunescan does not operate, scrolling window animation is constantly running.
- Issue: customers may experience incontrol touch pro not displaying audio track artwork on the touch screen...
- Situation: the face of the compact key handset may peel away from the handset main body or the handset...
- Issue: customer may report erratic ambient air temperature readings or default setting (IE.-40°) appearing.
- Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch...
- Situation: the door pocket leather may be loose or wrinkled.
- Issue: when running either; configure new module -incontrol touch pro: infotainment master controller...
- Issue: homelink universal transmitter not working
- Issue: electric window, sun / moon roof, rear side window blinds, inoperative or not functioning correctly...
- Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle...
- Issue: a potential issue has been identified on a limited number of vehicles listed within the affected...
- Issue: centre console cup holder cover split (see attachment)
- Issue: when in a radio function such as FM, AM, dab/hd the following behaviour is seen: when making a...
- Situation: only on vehicles with front seats equipped with both massage and front cushion extension...
- Issue: the touch screen is inoperative with a pop-up message input the pin code. it will also not be...
- Issue: customer may experience more than one of the following issue in the operation of their cd: cd wont...
- Situation: one or more of the following incontrol® touch pro features may not operate as expected: ...
- Situation: an oil leak may be evident from underneath the vehicle or discovered during routine service.
- Situation: a vibration or shaking sensation coming from different areas of the vehicle may be evident...
- Situation: the auto stop/start system may be inoperative.
- Situation: the vehicle may lock with both keys in the vehicle when operating the exterior handle
- Steering gear fixing.
- Inadequate A/C Performance / Direct Pressure Sensing Valve Replacement
- XF/XJ Eco Stop/Start Additional Diagnostics Information
- 3.0 & 5.0
- Fuel Pressure Concern or Poor Engine Performance.
- Heated Oxygen Sensor (HO2S) diagnostics on AJ133 5.0L (NA & SC) and AJ126 3.0L
- Transfer Case front flange leak
- Gen 2.1 Touch screen display recovery process
- Seat Module DTC diagnostic help
- Incorrect diagnosis of Bluetooth connectivity
- Door Lock Cylinder Cover
- Updated
- Coolant pipe leak
- Lack of Cooling From Air Conditioning
- Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
- Undertray Rework to Remove Gaitor Foul
- Front / Rear Lamp Condensation
- Distorted Playback When Using iPod / iPhone
- SDD Updates
- Diagnostic Module Tank Leakage (DMTL)
- New vehicle storage (Transit relay / Transit mode)
- Diagnostic Concerns.
- Diagnostic Software Hardware
- Earth Stud Repair on Aluminum Body
- Climate Controlled Seats Diagnosis & Testing
- DVD software update
- Transit Protection / Wrapguard Staining
- Steering Gear Transfer Pipe change
- Climate Control.
- Transmission DTC P0780-94
- JTB00339
- Post K202 Transmission Control Switch Issues
- Steering Column rake & reach inoperative
- Post K202 Transmission Control Switch Issues Rise and FALL
- Door Lock Cylinder Cover
- Front drive shafts rubber boots split or damaged
- Door veneer speaker noise ` t izz / buzz`
- Parkbrake Warning Lamp I l luminated
- Parkbrake Warning Lamp I l luminated/Parkbrake Fault message displayed (chassis)
- 2.0 gtdi
- Bluetooth phone connectivity
- Bluetooth issues after software updates.
- Bluetooth phone connectivity / pairing / music streaming issues
- No Communication with Chassis Control Modules
- Rear transport tow eye being left in place or not discarded
- No Communication with Chassis Control Modules after reconnecting battery
- XJ Heated Seats Innoperative on Integrated Control Panel
- Unable to select preferences on the touch screen
- Vehicle Communication Device fails to communicate
- Unable to save navigation co-ordinates
- Navigation errors or freezing on the `Initalization` screen
- Run in specification for new A/C compressors
- HVAC Evaporator Data Requested Upon Replacement
- Situation: an odor may be present when the climate control system is switched 'on'
- Climate Control System Odor.
- Rear Seat Back Rest Creak or Rattle Noise
- Customer may complain of a creak or rattle from the rear seat back rest.
- Audio System Speaker Diagnosis
- XJ Moving Panel Rear Edge Tooth Feature Removal
- Window operation squeak / squeal.
- Vehicle seat memory module logs U1A4C 00
- Title: 5.0L V8 (AJ133) overheating due to incorrect
- Charging a vehicle fitted with Battery monitoring system
- Oxygen sensor DTC`s
- Touch Screen switches off momentarily and resets
- DTC P026A on Supercharged Engines only
- Difficult fuel filling
- Charge Air Hose assy detachment.
- Entertainment Systems.
- Bluetooth device ID not displayed on Touch Screen.
- Water pump improvement.
- X351 Seat Memory Switch Number 1 Stuck High
- Audio Amplifier Quiescent drain
- Fuel Injector Concerns 5.0 AJ133 Gasoline.
- HLDF Programming
- Hood / Bonnet Ajar Switch.
- Front Control Display Interface Module Re-configuration.
- Steering Gear Pinion Bolt.
- Loose battery terminals.
- Mongoose Update
- Quality Assurance Stop.
- Error during key programing
- JTB00268 engine hard to start after hot soak
- Fuel System Concerns.
- Title MOST system diagnosis
- Mongoose Update.
- SDD enhancements for fuel gauge and pump issues-10MY onwards.
- Fuel Gauge / Pump Diagnostic Aids.
- Important firmware update required for the DA Dongle /DA-VINA.
- Infotainment System AV button greyed out.
- Image.
- Unable to access SDD after installation of DVD131.04.
- ZF Transmission ? Error message during reprogramming
- Head Lamp / Fog Lamp
- Cigar Lighter Elements Not Supplied.
- Touch Screen Remote Control.
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