Situation: one or more of the following incontrol® touch pro™ features may not operate as expected: •...

Bulletin number

JTB00496NAS2

Component

Electrical system: software

Summary

Situation: one or more of the following incontrol® touch pro™ features may not operate as expected: • delayed incontrol® touch pro™ system start-up • blank touch screen and/or rear seat entertainment (rse) screens (if fitted) • live applications not operating • all clocks display one hour ahead of the correct time • navigation route is lost when the vehicle is shutdown • a license expired message displayed (vehicles not equipped with connected services only) • parking aid system volume cannot be adjusted • satellite digital audio radio service (sdars) may have no audio on start-up

Owners of these vehicles have filed 3 complaints in the electrical category.