2020 Mercedes-Benz GLE 350, Mercedes-Benz GLE 450 and others recall: electric power assist system
Mercedes-Benz USA, LLC. reported this safety recall on October 9, 2020. It covers about 12,799 vehicles.
- vehicles affected
- 12,799
- reported
- Oct 9, 2020
- owners notified
- Nov 13, 2020
- related complaints
- 2
Steering: electric power assist system
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350, GLE 450, GLE 580, GLS 450, GLS 580 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill. The star logo's electrical ground connection may not be installed properly, potentially affecting the function of other components that share the same ground connection, such as the power steering control unit, wiper motor, and/or the left headlight.
- Risk
- If the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will relocate the ground connection, free of charge. The recall began November 13, 2020. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2020100015/6.
Recall number 20V626000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 2 complaints about steering problems.
2020 Mercedes-Benz GLE 3502020 Mercedes-Benz GLE 4502020 Mercedes-Benz GLE 5802020 Mercedes-Benz GLS 4502020 Mercedes-Benz GLS 580 4matic
Questions about recall 20V626000
Is there a recall on the 2020 Mercedes-Benz GLE 350, Mercedes-Benz GLE 450 and others electric power assist system?
Yes. Recall 20V626000, reported on October 9, 2020, covers about 12,799 vehicles.
What is the fix for recall 20V626000?
MBUSA will notify owners, and dealers will relocate the ground connection, free of charge. The recall began November 13, 2020. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2020100015/6.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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