2013-2017 Ford Explorer recall: rear
Ford Motor Company reported this safety recall on March 12, 2021. It covers about 454,941 vehicles.
- vehicles affected
- 454,941
- reported
- Mar 12, 2021
- owners notified
- Nov 27, 2020
- related complaints
- 396
Suspension: rear
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V‑245 or 19V‑435. The outboard section of a rear suspension toe link may fracture.
- Risk
- A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S62.
Recall number 20V675000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 396 complaints about suspension problems.
2014 Ford Explorer2015 Ford Explorer2016 Ford Explorer2017 Ford Explorer
Questions about recall 20V675000
Is there a recall on the 2013-2017 Ford Explorer rear?
Yes. Recall 20V675000, reported on March 12, 2021, covers about 454,941 vehicles.
What is the fix for recall 20V675000?
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S62.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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