2019 Freightliner Sprinter 1500, Freightliner Sprinter 2500 and others recall: owners/service/other manual
Daimler Vans USA, LLC reported this safety recall on December 8, 2020. It covers about 9 vehicles.
- vehicles affected
- 9
- reported
- Dec 8, 2020
- owners notified
- Mar 17, 2021
Equipment: other: owners/service/other manual
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.
- Risk
- If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.
- Remedy
- DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3PRIDIBA.
Recall number 20V756000
Affected vehicles
- Freightliner Sprinter 1500 2019 2019
- Freightliner Sprinter 2500 2019 2019
- Freightliner Sprinter 3500 2019 2019
- Freightliner Sprinter 4500 2019 2019
- Freightliner Sprinter (Vs30) 2019 2019
- Mercedes-Benz Sprinter 1500 2019 2019
- Mercedes-Benz Sprinter 2500 2019 2019
- Mercedes-Benz Sprinter 3500 2019 2019
- Mercedes-Benz Sprinter 4500 2019 2019
- Mercedes-Benz Sprinter (Vs30) 2019 2019
Questions about recall 20V756000
Is there a recall on the 2019 Freightliner Sprinter 1500, Freightliner Sprinter 2500 and others owners/service/other manual?
Yes. Recall 20V756000, reported on December 8, 2020, covers about 9 vehicles.
What is the fix for recall 20V756000?
DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3PRIDIBA.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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