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2020-2021 Mercedes-Benz GLE 350, Mercedes-Benz GLE 450 and others recall: software

Mercedes-Benz USA, LLC reported this safety recall on February 12, 2021. It covers about 41,838 vehicles.

vehicles affected
41,838
reported
Feb 12, 2021
owners notified
Mar 31, 2021
related complaints
31

Electronic stability control (ESC): control module: software

What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles. During certain evasive driving maneuvers, the Electronic Stability Program (ESP) software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Risk
If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began March 31, 2021. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2021030004.

Recall number 21V071000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 31 complaints about driver assistance problems.

2020 Mercedes-Benz GLE 3502021 Mercedes-Benz GLE 3502020 Mercedes-Benz GLE 4502021 Mercedes-Benz GLE 4502020 Mercedes-Benz GLE 5802020 Mercedes-Benz GLS 4502020 Mercedes-Benz GLS 580 4matic

Questions about recall 21V071000

Is there a recall on the 2020-2021 Mercedes-Benz GLE 350, Mercedes-Benz GLE 450 and others software?

Yes. Recall 21V071000, reported on February 12, 2021, covers about 41,838 vehicles.

What is the fix for recall 21V071000?

MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began March 31, 2021. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2021030004.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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