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2021 BMW X5, BMW X5 Hybrid and others recall: head restraint

BMW Of North America, LLC reported this safety recall on March 10, 2021. It covers about 258 vehicles.

vehicles affected
258
reported
Mar 10, 2021
owners notified
May 3, 2021
related complaints
6

Seats: mid/rear assembly: head restraint

What is wrong
BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i, X5 xDrive50i, X5 M50i, X5 xDrive45e, 2021 X7 xDrive40i, X7 M50i, and XB7 vehicles. The head restraints on the second-row outer seats may be the incorrect type for the vehicle.
Risk
In the event of a crash, the head restraints could detach, and increase the risk of injury.
Remedy
BMW will notify owners, and dealers will inspect the head restraints, and replace them as necessary, free of charge. The recall began May 3, 2021. Owners may contact BMW customer service at 1‑800‑525‑7417.

Recall number 21V156000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 6 complaints about seats problems.

2021 BMW X52021 BMW X5 Hybrid2021 BMW X72021 BMW XB7

Questions about recall 21V156000

Is there a recall on the 2021 BMW X5, BMW X5 Hybrid and others head restraint?

Yes. Recall 21V156000, reported on March 10, 2021, covers about 258 vehicles.

What is the fix for recall 21V156000?

BMW will notify owners, and dealers will inspect the head restraints, and replace them as necessary, free of charge. The recall began May 3, 2021. Owners may contact BMW customer service at 1‑800‑525‑7417.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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