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2021 Keystone Cougar recall: electrical system

Keystone Rv Company reported this safety recall on March 16, 2021. It covers about 31 vehicles.

vehicles affected
31
reported
Mar 16, 2021
owners notified
Mar 24, 2021

Electrical system

What is wrong
Keystone RV Company (Keystone) is recalling certain 2021 Cougar 29MBS, 30RLS, 315RLS, 316RLS, 32BHS, 353SRX, 364BHL, and 368MBI trailers equipped with the Off the Grid (OTG) Solar package. The inverter may have been incorrectly wired, causing power to energize the shore power connection, when in use.
Risk
An energized shore power connection can cause an electrical shock, increasing the risk of injury.
Remedy
Keystone will notify owners, and dealers will test the inverter function, and rewire it if necessary, free of charge. The recall began March 24, 2021. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 21-403.

Recall number 21V178000

Affected vehicles

Questions about recall 21V178000

Is there a recall on the 2021 Keystone Cougar electrical system?

Yes. Recall 21V178000, reported on March 16, 2021, covers about 31 vehicles.

What is the fix for recall 21V178000?

Keystone will notify owners, and dealers will test the inverter function, and rewire it if necessary, free of charge. The recall began March 24, 2021. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 21-403.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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