2020 Mercedes-Benz Sprinter 1500, Mercedes-Benz Sprinter 2500 and others recall: hinge and attachments
Daimler Vans USA, LLC reported this safety recall on May 17, 2021. It covers about 2,016 vehicles.
- vehicles affected
- 2,016
- reported
- May 17, 2021
- owners notified
- Jun 18, 2021
- related complaints
- 5
Structure: body: door: hinge and attachments
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.
- Risk
- Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.
- Remedy
- Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3TURSCHA.
Recall number 21V359000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 5 complaints about body problems.
2020 Mercedes-Benz Sprinter 15002020 Mercedes-Benz Sprinter 25002020 Mercedes-Benz Sprinter 35002020 Mercedes-Benz Sprinter 4500
Questions about recall 21V359000
Is there a recall on the 2020 Mercedes-Benz Sprinter 1500, Mercedes-Benz Sprinter 2500 and others hinge and attachments?
Yes. Recall 21V359000, reported on May 17, 2021, covers about 2,016 vehicles.
What is the fix for recall 21V359000?
Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3TURSCHA.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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