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2021-2022 Utilimaster Walk-In Van recall: tie rod assembly

Shyft Group reported this safety recall on July 21, 2021. It covers about 76 vehicles.

vehicles affected
76
reported
Jul 21, 2021
owners notified
Dec 23, 2021

Steering: linkages: tie rod assembly

What is wrong
Shyft Group is recalling certain 2021-2022 Utilimaster Walk-In vans. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
Risk
Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
Remedy
Daimler Trucks North America (DTNA) will mail owner letters on behalf of Shyft Group, and DTNA service facilities will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed on December 23, 2021. Owners may contact Shyft Group customer service at 1‑800‑582‑3454. Shyft Group's number for this recall is 21-17.

Recall number 21V551000

Affected vehicles

Questions about recall 21V551000

Is there a recall on the 2021-2022 Utilimaster Walk-In Van tie rod assembly?

Yes. Recall 21V551000, reported on July 21, 2021, covers about 76 vehicles.

What is the fix for recall 21V551000?

Daimler Trucks North America (DTNA) will mail owner letters on behalf of Shyft Group, and DTNA service facilities will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed on December 23, 2021. Owners may contact Shyft Group customer service at 1‑800‑582‑3454. Shyft Group's number for this recall is 21-17.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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