2021 Utilimaster Walk-In Van Problems: 0 Complaints, 3 Recalls

The worst 2021 Utilimaster Walk-In Van problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Tap a problem to see which part fails, at what mileage and in which other years.

Seats: front assembly: head restraintReported June 13, 2022 · 5,551 vehicles affected

What is wrong: Shyft Group (Shyft Group) is recalling certain 2021-2022 Utilimaster Walk-In Vans. The headrest portion of the passenger-side jump seat may have been installed in an incorrect position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202, "Head Restraints."
Risk: An incorrectly positioned headrest can increase the risk of injury during a crash.
Remedy: Shyft Group will install spacers, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Shyft Group's customer service at 1‑800‑237‑7806. Shyft Group's number for this recall is 22-02.

Recall number 22V417000 · Recall details

Structure: body: bumpersReported July 27, 2021 · 4,885 vehicles affected

What is wrong: Shyft Group is recalling certain 2020-2021 Utilimaster Walk-In Vans. The fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail, possibly resulting in a broken shock mount bracket and bumper detachment.
Risk: The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury.
Remedy: Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on August 6, 2021. A second letter will be mailed once the remedy is available. Owners may contact Shyft Group customer service at 1‑800‑582‑3454. Shyft Group's number for this recall is 21-19.

Recall number 21V572000 · Recall details

Steering: linkages: tie rod assemblyReported July 21, 2021 · 76 vehicles affected

What is wrong: Shyft Group is recalling certain 2021-2022 Utilimaster Walk-In vans. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
Risk: Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
Remedy: Daimler Trucks North America (DTNA) will mail owner letters on behalf of Shyft Group, and DTNA service facilities will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed on December 23, 2021. Owners may contact Shyft Group customer service at 1‑800‑582‑3454. Shyft Group's number for this recall is 21-17.

Recall number 21V551000 · Recall details

Is the 2021 Utilimaster Walk-In Van reliable?

Owners have filed 0 complaints about the 2021 Utilimaster Walk-In Van.

What is the most common problem with the 2021 Utilimaster Walk-In Van?

There are not enough complaints to tell.

How many recalls does the 2021 Utilimaster Walk-In Van have?

3 recalls, covering seats, structure and steering.

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Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.