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2021 Utilimaster Walk-In Van recalls

There are 3 safety recalls on record for the 2021 Utilimaster Walk-In Van, covering 10,512 vehicles in total across all the models in each campaign. Newest first.

All recalls

Seats: front assembly: head restraintReported June 13, 2022 · 5,551 vehicles affected
What is wrong
Shyft Group (Shyft Group) is recalling certain 2021-2022 Utilimaster Walk-In Vans. The headrest portion of the passenger-side jump seat may have been installed in an incorrect position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202, "Head Restraints."
Risk
An incorrectly positioned headrest can increase the risk of injury during a crash.
Remedy
Shyft Group will install spacers, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Shyft Group's customer service at 1‑800‑237‑7806. Shyft Group's number for this recall is 22-02.

Recall number 22V417000 · Recall details

Structure: body: bumpersReported July 27, 2021 · 4,885 vehicles affected
What is wrong
Shyft Group is recalling certain 2020-2021 Utilimaster Walk-In Vans. The fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail, possibly resulting in a broken shock mount bracket and bumper detachment.
Risk
The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury.
Remedy
Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on August 6, 2021. A second letter will be mailed once the remedy is available. Owners may contact Shyft Group customer service at 1‑800‑582‑3454. Shyft Group's number for this recall is 21-19.

Recall number 21V572000 · Recall details

Steering: linkages: tie rod assemblyReported July 21, 2021 · 76 vehicles affected
What is wrong
Shyft Group is recalling certain 2021-2022 Utilimaster Walk-In vans. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
Risk
Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
Remedy
Daimler Trucks North America (DTNA) will mail owner letters on behalf of Shyft Group, and DTNA service facilities will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed on December 23, 2021. Owners may contact Shyft Group customer service at 1‑800‑582‑3454. Shyft Group's number for this recall is 21-17.

Recall number 21V551000 · Recall details

Questions about the 2021 Utilimaster Walk-In Van recalls

How do I check if my 2021 Utilimaster Walk-In Van has an open recall?

Enter your VIN in the VIN decoder on this page to see the recalls for your exact model and year, then confirm with any dealer of the brand or the manufacturer, who can tell you whether the repair was already done on your car.

Do I have to pay for a recall repair?

No. Safety recall repairs are free at any authorized dealer of the brand, even if the car is out of warranty or you are not the first owner.

How many recalls does the 2021 Utilimaster Walk-In Van have?

3, covering seats, structure and steering.

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