2009-2021 Volvo Bus 9700 recall: wheelchair lift/ramp
Volvo Bus Corporation reported this safety recall on August 2, 2021. It covers about 266 vehicles.
- vehicles affected
- 266
- reported
- Aug 2, 2021
- owners notified
- Mar 18, 2022
Equipment adaptive/mobility: wheelchair lift/ramp
- What is wrong
- Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2021 Volvo 9700 vehicles equipped with wheelchair lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Systems" and 404, "Platform Lift Installations."
- Risk
- In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
- Remedy
- Volvo Bus will reinforce the outer barrier with additional supports, free of charge. Interim owner notification letters were mailed on September 28, 2021. Owner notification letters were mailed on March 18, 2022. Owners may contact Volvo Bus customer service at 1‑866‑870‑2046.
Recall number 21V597000
Affected vehicles
Questions about recall 21V597000
Is there a recall on the 2009-2021 Volvo Bus 9700 wheelchair lift/ramp?
Yes. Recall 21V597000, reported on August 2, 2021, covers about 266 vehicles.
What is the fix for recall 21V597000?
Volvo Bus will reinforce the outer barrier with additional supports, free of charge. Interim owner notification letters were mailed on September 28, 2021. Owner notification letters were mailed on March 18, 2022. Owners may contact Volvo Bus customer service at 1‑866‑870‑2046.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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