2021 Mercedes-Benz Sprinter 1500, Mercedes-Benz Sprinter 2500 and others recall: wiring
Daimler Vans USA, LLC reported this safety recall on October 6, 2021. It covers about 38 vehicles.
- vehicles affected
- 38
- reported
- Oct 6, 2021
- owners notified
- Nov 2, 2021
- related complaints
- 9
Electrical system: wiring
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. A cable duct may drop out of place due to unlatched engagement hooks inside the battery case. This may cause the starter-generator wiring harness to chafe against the transmission carrier, which could result in an electrical short-circuit.
- Risk
- An electrical short can increase the risk of a fire.
- Remedy
- Dealers will replace the engagement hooks on the affected cable duct with expanding rivets, free of charge. The recall began on November 2, 2021. Owners may contact DVUSA's customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3KABKAN.
Recall number 21V779000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 9 complaints about electrical problems.
2021 Mercedes-Benz Sprinter 15002021 Mercedes-Benz Sprinter 25002021 Mercedes-Benz Sprinter 35002021 Mercedes-Benz Sprinter 4500
Questions about recall 21V779000
Is there a recall on the 2021 Mercedes-Benz Sprinter 1500, Mercedes-Benz Sprinter 2500 and others wiring?
Yes. Recall 21V779000, reported on October 6, 2021, covers about 38 vehicles.
What is the fix for recall 21V779000?
Dealers will replace the engagement hooks on the affected cable duct with expanding rivets, free of charge. The recall began on November 2, 2021. Owners may contact DVUSA's customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3KABKAN.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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