2021 Mercedes-Benz Sprinter 1500, Mercedes-Benz Sprinter 2500 and others recall: structure
Daimler Vans USA, LLC reported this safety recall on December 1, 2021. It covers about 30 vehicles.
- vehicles affected
- 30
- reported
- Dec 1, 2021
- owners notified
- Feb 11, 2022
- related complaints
- 4
Structure
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.
- Risk
- Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
- Remedy
- Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3HECKTRI.
Recall number 21V934000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 4 complaints about body problems.
Questions about recall 21V934000
Is there a recall on the 2021 Mercedes-Benz Sprinter 1500, Mercedes-Benz Sprinter 2500 and others structure?
Yes. Recall 21V934000, reported on December 1, 2021, covers about 30 vehicles.
What is the fix for recall 21V934000?
Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3HECKTRI.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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