2020 Mercedes-Benz CLA250 recall: electric power assist system
Mercedes-Benz USA, LLC reported this safety recall on December 17, 2021. It covers about 1 vehicles.
- vehicles affected
- 1
- reported
- Dec 17, 2021
- owners notified
- Jan 21, 2022
- related complaints
- 2
Steering: electric power assist system
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling one 2020 CLA250 vehicle. The power supply connection to the electric power steering may have been contaminated with melted adhesive, which can cause the power steering assist to fail while driving.
- Risk
- A sudden loss of power steering assist can increase the risk of a crash.
- Remedy
- A dealer will inspect and repair the power supply connection, as necessary, free of charge. The owner notification letter was mailed January 21, 2021. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2021120016.
Recall number 21V989000
Affected vehicles
- Mercedes-Benz CLA250 2020 2020
Owner complaints about the same problem
Owners of these vehicles have filed 2 complaints about steering problems.
Questions about recall 21V989000
Is there a recall on the 2020 Mercedes-Benz CLA250 electric power assist system?
Yes. Recall 21V989000, reported on December 17, 2021, covers about 1 vehicles.
What is the fix for recall 21V989000?
A dealer will inspect and repair the power supply connection, as necessary, free of charge. The owner notification letter was mailed January 21, 2021. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2021120016.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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