2015-2022 Proterra Catalyst and Proterra ZX5 recall: gear box (other than rack and pinion)
Proterra, Inc. reported this safety recall on February 28, 2022. It covers about 724 vehicles.
- vehicles affected
- 724
- reported
- Feb 28, 2022
- owners notified
- Oct 7, 2022
Steering: gear box (other than rack and pinion)
- What is wrong
- Proterra, Inc. (Proterra) is recalling certain 2017-2019 35 foot Catalyst E2, 2017-2019 40 foot E2, 2020-2021 35 foot RR, 2019-2020 40 foot RR, 2019-2022 40 foot ZX5, and 2020-2022 35 foot ZX5 buses. The plexus adhesive between the torque limiter plate and the bus body may be insufficient, causing the bolts that secure the steering gearbox to loosen.
- Risk
- A loose steering gearbox can cause a loss of steering control, increasing the risk of a crash.
- Remedy
- Dealers will install a mechanical fastener and new bolts on the steering gearbox, and install a new torque plate, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Proterra's customer service at 1‑864‑438‑0000.
Recall number 22V114000
Affected vehicles
Questions about recall 22V114000
Is there a recall on the 2015-2022 Proterra Catalyst and Proterra ZX5 gear box (other than rack and pinion)?
Yes. Recall 22V114000, reported on February 28, 2022, covers about 724 vehicles.
What is the fix for recall 22V114000?
Dealers will install a mechanical fastener and new bolts on the steering gearbox, and install a new torque plate, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Proterra's customer service at 1‑864‑438‑0000.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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