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2021-2023 Kia K5 and Kia Sorento recall: automatic transmission

Kia America, Inc. reported this safety recall on October 11, 2022. It covers about 69,038 vehicles.

vehicles affected
69,038
reported
Oct 11, 2022
owners notified
Dec 9, 2022
related complaints
265

Power train: automatic transmission

What is wrong
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Risk
Loss of drive power increases the risk of a crash.
Remedy
Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC250.

Recall number 22V760000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 265 complaints about transmission problems.

2021 Kia K52022 Kia K52023 Kia K52021 Kia Sorento2022 Kia Sorento

Questions about recall 22V760000

Is there a recall on the 2021-2023 Kia K5 and Kia Sorento automatic transmission?

Yes. Recall 22V760000, reported on October 11, 2022, covers about 69,038 vehicles.

What is the fix for recall 22V760000?

Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC250.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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