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2019-2022 Subaru Crosstrek Hybrid recall: 12v/24v/48v battery

Subaru Of America, Inc. reported this safety recall on February 14, 2023. It covers about 8,413 vehicles.

vehicles affected
8,413
reported
Feb 14, 2023
owners notified
May 12, 2023
related complaints
1

Electrical system: 12v/24v/48v battery

What is wrong
Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Crosstrek Hybrid vehicles. The harness terminal that supplies low-voltage power from the converter to the 12-Volt battery may corrode and break, preventing the 12-Volt battery from charging.
Risk
A 12-Volt battery that is unable to recharge can cause a loss of drive power, increasing the risk of a crash.
Remedy
Dealers will replace the converter terminal mounting bracket. If corrosion is found on the terminals, the 12-Volt output harness and terminals will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed May 12, 2023. Owners may contact Subaru's customer service at 1‑844‑373‑6614. Subaru's number for this recall is WRD-23.

Recall number 23V080000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1 complaints about electrical problems.

2019 Subaru Crosstrek Hybrid2020 Subaru Crosstrek Hybrid2021 Subaru Crosstrek Hybrid2022 Subaru Crosstrek Hybrid

Questions about recall 23V080000

Is there a recall on the 2019-2022 Subaru Crosstrek Hybrid 12v/24v/48v battery?

Yes. Recall 23V080000, reported on February 14, 2023, covers about 8,413 vehicles.

What is the fix for recall 23V080000?

Dealers will replace the converter terminal mounting bracket. If corrosion is found on the terminals, the 12-Volt output harness and terminals will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed May 12, 2023. Owners may contact Subaru's customer service at 1‑844‑373‑6614. Subaru's number for this recall is WRD-23.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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