The contact owns a 2021 Subaru Crosstrek Hybrid. The contact stated that after moving the vehicle 10 feet from a pile of snow in cold weather, the vehicle restarted but failed to run and then shut off after 2 minutes. The contact changed the 12-Volt battery. Several unknown warning lights were illuminated, and the “Service 12-Volt Battery” message was displayed. The vehicle was towed to the local dealer, where it was diagnosed, and it was determined that the inverter connector was corroded. The wires underneath the vehicle had been damaged due to water, salt, and sand, causing the vehicle to become inoperable. The vehicle was not repaired. The vehicle was previously repaired under the federal safety agency Campaign Number: 23V0800000 (Electrical System). The vehicle was repaired, but the failure recurred. The manufacturer was contacted and offered partial claim assistance, but the owner declined. The failure mileage was approximately 125,000. The VIN was not available.
The worst 2021 Subaru Crosstrek Hybrid problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Electrical1
- Engine1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical1
- Engine1
Recalls 1
Electrical system: 12v/24v/48v battery
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Crosstrek Hybrid vehicles. The harness terminal that supplies low-voltage power from the converter to the 12-Volt battery may corrode and break, preventing the 12-Volt battery from charging.
- Risk
- A 12-Volt battery that is unable to recharge can cause a loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will replace the converter terminal mounting bracket. If corrosion is found on the terminals, the 12-Volt output harness and terminals will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed May 12, 2023. Owners may contact Subaru's customer service at 1‑844‑373‑6614. Subaru's number for this recall is WRD-23.
Recall number 23V080000 · Recall details
See all 1 recalls for the 2021 Subaru Crosstrek Hybrid
Defect investigations
Pedestrian alert sounds
the federal safety agency received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, the federal safety agency opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified the federal safety agency he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by the federal safety agency regarding the subject matter of the petition.
DP22005
Technical service bulletins for the 2021 Subaru Crosstrek Hybrid 150
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This is an update announcement regarding the TechShare & NorthStar Integration
- This announcement provides information on the connected services platform for Subaru EVs.
- This bulletin provides a step-by-step diagnostic procedure for resolving Remote Engine Start (RES)...
- This Service Information Bulletin has been developed to outline the steps for gathering basic but...
- This announcement provides information on DCM replacememts due to a parasitic draw.
- This announcement provides information on an outage affecting the Subaru Select Monitor 5 application.
- This Bulletin announces the availability of the Hybrid Battery Junction Block Assembly and relays.
- This Service Information Bulletin announces the availability of ThreeBond 1216J (SOA868V9640) designed for...
- This announcement provides information on a new software update for the Midtronics Dss and DCA machines.
- This bulletin contains illustrations of exchange components and their manufacturer as well as a...
What 2021 Subaru Crosstrek Hybrid owners say
Most recent owner complaints, unedited.
Compare the 2021 Subaru Crosstrek Hybrid
Other model years
2021
Questions about the 2021 Subaru Crosstrek Hybrid
Is the 2021 Subaru Crosstrek Hybrid reliable?
Owners have filed 1 complaint about the 2021 Subaru Crosstrek Hybrid, close to a typical Crosstrek Hybrid model year.
What is the most common problem with the 2021 Subaru Crosstrek Hybrid?
Electrical system, with 1 complaint. Next is engine (1).
How many recalls does the 2021 Subaru Crosstrek Hybrid have?
1 recall, covering electrical system.
Was there a recall on the 2021 Subaru Crosstrek Hybrid electrical?
Yes, 1 recall: 23V080000. Check your VIN to see if your car still needs the free repair.
VIN decoder
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