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2022-2023 Cadillac XT5, Cadillac XT6 and others recall: automatic transmission

General Motors, LLC reported this safety recall on March 16, 2023. It covers about 8,744 vehicles.

vehicles affected
8,744
reported
Mar 16, 2023
owners notified
Jul 27, 2023
related complaints
68

Power train: automatic transmission

What is wrong
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.
Risk
A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
Remedy
Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1‑800‑458‑8006, Chevrolet customer service at 1‑800‑222‑1020, or GMC customer service at 1‑800‑462‑8782. GMC's number for this recall is N222389310.

Recall number 23V172000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 68 complaints about transmission problems.

2022 Cadillac XT52023 Cadillac XT52023 Cadillac XT62023 Chevrolet Blazer2023 Chevrolet Traverse2023 GMC Acadia

Questions about recall 23V172000

Is there a recall on the 2022-2023 Cadillac XT5, Cadillac XT6 and others automatic transmission?

Yes. Recall 23V172000, reported on March 16, 2023, covers about 8,744 vehicles.

What is the fix for recall 23V172000?

Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1‑800‑458‑8006, Chevrolet customer service at 1‑800‑222‑1020, or GMC customer service at 1‑800‑462‑8782. GMC's number for this recall is N222389310.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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