Since I purchased my 2022 Cadillac XT5 which was on 5-9-26, I have had issues with the performance of the transmission. Every time I slow down, the car down shifts very abruptly and roughly until the car comes to a complete stop. I also experience rough gear shifts when accelerating as well. This vehicle should have a smooth transition through gears not harsh and rough especially in a luxury vehicle. In addition to this being annoying, it is also a safety hazard as you lose control when it happens. A service bulletin was posted by the manufacturer acknowledging these flaws but are not going to do anything to address the issue (see attached file). I know that this is not normal as I have never experienced it with any of the cars I have owned in the past. The vehicle has been inspected by a Cadillac dealership and a Chevy (GM) dealership but they were unable to fix it due to the manufacturer bulletin. Note that a software update and transmission fluid exchange was done but did not help the jerky, clunky ride. Please also note that I have read many reviews from customers who have reported issues about the transmission as well. I don't understand how General Motors can produce these vehicles with such design flaws. It doesn't make sense especially when it affects a Cadillac which has always been a smooth ride with a smooth transmission. I would appreciate some compensation for all that I have experienced with this vehicle. It's not right.
The worst 2022 Cadillac XT5 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Driver assistance3
- Airbags2
- Electrical2
- Transmission2
- Acceleration1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Driver assistance3
- Airbags2
- Electrical2
- Transmission2
- Acceleration1
- Fuel system1
- Seat belts1
Recalls 3
Power train: automatic transmission
- What is wrong
- General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.
- Risk
- A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
- Remedy
- Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1‑800‑458‑8006, Chevrolet customer service at 1‑800‑222‑1020, or GMC customer service at 1‑800‑462‑8782. GMC's number for this recall is N222389310.
Recall number 23V172000 · Recall details
Fuel system, gasoline: storage: tank assembly
- What is wrong
- General Motors, LLC (GM) is recalling certain 2022 Cadillac XT5, XT6, and GMC Acadia All-Wheel Drive (AWD) vehicles. The fuel tank rollover valve may not provide a proper seal in the event of a rollover crash.
- Risk
- A fuel tank rollover valve that does not properly seal can result in a fuel leak during a rollover crash, increasing the risk of a fire.
- Remedy
- Dealers will inspect the fuel tank and replace the fuel tank shell if the rollover valve is found to be dislodged or missing, free of charge. Owner notification letters were mailed July 27, 2022. Owners may contact Cadillac customer service at 1‑800‑458‑8006 and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N222366070.
Recall number 22V446000 · Recall details
Suspension: rear
- What is wrong
- General Motors, LLC (GM) is recalling certain 2022 Cadillac XT5, XT6, and GMC Acadia vehicles. The left-rear suspension toe link may have been tightened improperly, which could result in a loose or separated toe link.
- Risk
- A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Dealers will inspect the left-rear suspension and replace the fastener if it is loose or missing, free of charge. Owner notification letters were mailed July 11, 2022. Owners may contact Cadillac customer service at 1‑800‑458‑8006 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N222364330.
Recall number 22V427000 · Recall details
Technical service bulletins for the 2022 Cadillac XT5 744
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This service bulletin provides information about GM Accessories
- This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- Unknown or other
- Unknown or other
- PI to help diagnose A/C concern
- Unknown or other
- Unknown or other
- Pi created to provide GM dealers with information on gathering information for projection issue
- Unknown or other
- Improvements to OnStar functionality.
2022 Cadillac XT5 crash test ratings
Government 5-star crash tests. Higher is safer. Each row is a body style and drivetrain that was tested.
| Version | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| Cadillac XT5 SUV AWD | 5 | 5 | 5 | 4 |
| Cadillac XT5 SUV FWD | 5 | 5 | 5 | 4 |
2022 Cadillac XT5 fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.0L 4‑cyl | FWD | 20-22 | 23-29 | 21-24 |
| 2.0L 4‑cyl | AWD | 20-21 | 23-27 | 21-23 |
| 3.6L 6‑cyl | FWD | 19 | 26 | 21 |
| 3.6L 6‑cyl | AWD | 18 | 26 | 21 |
What 2022 Cadillac XT5 owners say
Most recent owner complaints, unedited.
I was driving using turn by turn directions and it told me to turn and I turned too soon and hit a telephone pole, front center. The airbags did not deploy and onstar did not recognize crash. I heard nothing from anyone. I called 911 to get the police to come and a wrecker driver. Even though I was wearing my seatbelt, my chest struck the steering wheel and my left hand was badly bruised. This is a serious safety concern. There is police report. Pictures were taken by the policeman.No one has touched the box that records things. It is at Newell Colkision Center, Fitzgerald, GA Owner- Harris Newell. I am waiting to get it repaired . I want someone to retrieve information on box. I want to make sure air bags and safety systems work before driving it. I was the only one in the car.
THE VECHICE TRANSMISSION JERKS WHEN STARTS TO MOVE. SQEAKING NOISE IN THE CV JOINTS BOOTS, the shifts gears module stays in sports mode, will not stay on in regular mode. Defective sensors to send signal to OnStar alarm theft .
The contact owns a 2022 Cadillac XT5. The contact stated that the back-over prevention camera lines were very faint. The contact was unable to see the guidelines or the markings. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to fix the vehicle. The vehicle was diagnosed, and the contact was informed that the rearview camera was operating as designed. The mechanic was unable to duplicate the failure. The mechanic informed the contact that the dimming of the camera was normal operation while reversing. The vehicle was not repaired. The contact sent an email to the manufacturer, but no response was provided. The failure mileage was approximately 34,000.
I was backing out of a parking space in reverse as I have done multiple times and the second I took my foot off the brake pedal to go into reverse, my car shot out at a high speed and hit a parked car on the other side of the street. Not realizing that there was an auto malfunction, I attempted to turn around my car to see the damage to the other car and when I went into reverse again to turn around, the car sped up again at high speed, did a 180 degree turn in reverse and hit two additional parked cars. Luckily, no one was hurt. I am 100% certain that I did not depress the accelerator pedal to cause the car to go at that speed in reverse twice! We contacted General Motors which supposedly had their engineers look at the mechanicals of the car but the only information we received from them is that the car did accelerate both times at 99% of capacity. The air bags did not deploy so the crash computer did not activiate. GM either did not examine the soft ware on the car, or, if they did, that information was not shared with us. If I had been in a crowded parking lot, the consequences could have been catastophic.
[XXX] Our 2022 Cadillac XT5 400 shudders when driving. It happens at any speed. The technician thought it was the V6 changing over to run on 4 cylinders. The only thing about this is it shudders under load as well as slight acceleration.. please advise… Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The driving mode don't stay in the correct control for example the SUV has three components Tour, Sports, Snow and ice...while driving in Tour mode the vehicle goes to sports on it owns. The electrical dash board cuts off and resets its self while in driving. Scary
Excessive play in transmission. Clunking sound when driving all the time..Seems loose in park mode also.
On two occasions the Fuel Pump Driver Control Module failed. On the first occasion the vehicle continued to operate. The dealer replaced the module. On the second occasion the engine failed to start. The dealer replaced the module once again. A vehicle that goes dead without warning is dangerous!
The contact owns a 2022 Cadillac XT5. The contact stated that the vehicle was equipped with the auto seat belt tightening feature. The contact stated that the feature tightened the seat belt to secure the occupant; however, the passenger’s side seat belt continued to tighten while driving at various speeds. The contact stated that his wife tucked her arms in between the lap belt and the seat belt tension was released. The vehicle was taken to the dealer where he was informed that there was no fault with the feature and that the feature operated as needed. The contact was also informed that the feature could not be turned off. The manufacturer had been notified of the issue but offered no assistance. The vehicle was not repaired. The failure mileage was 41.
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Other model years
Questions about the 2022 Cadillac XT5
Is the 2022 Cadillac XT5 reliable?
Owners have filed 10 complaints about the 2022 Cadillac XT5, fewer than a typical XT5 model year.
What is the 2022 Cadillac XT5 year score?
The 2022 Cadillac XT5 scores 77 out of 100 (average). The score compares it with the other model years of the Cadillac XT5: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2022 Cadillac XT5?
Driver assistance and stability, with 3 complaints. Next is airbags (2).
How many recalls does the 2022 Cadillac XT5 have?
3 recalls, covering power train, fuel system, gasoline and suspension.
Is the 2022 Cadillac XT5 safe in a crash?
In government crash tests the 2022 Cadillac XT5 scored 5 out of 5 stars overall, depending on body style and drivetrain (2 versions tested).
What gas mileage does the 2022 Cadillac XT5 get?
Official estimates for the 2022 Cadillac XT5 range from 21 to 24 mpg combined. The most efficient version (2.0L 4-cyl, FWD) gets 20-22 city and 23-29 highway.
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