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2023 Volvo C40BEV, Volvo S60 and others recall: electrical system

Volvo Car USA, LLC reported this safety recall on March 22, 2023. It covers about 393 vehicles.

vehicles affected
393
reported
Mar 22, 2023
owners notified
Apr 21, 2023
related complaints
51

Electrical system

What is wrong
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
Risk
The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
Remedy
Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1‑800‑458‑1552. Volvo Car's number for this recall is R10225.

Recall number 23V188000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 51 complaints about electrical problems.

2023 Volvo C40BEV2023 Volvo S602023 Volvo V60CC2023 Volvo XC402023 Volvo XC602023 Volvo XC90

Questions about recall 23V188000

Is there a recall on the 2023 Volvo C40BEV, Volvo S60 and others electrical system?

Yes. Recall 23V188000, reported on March 22, 2023, covers about 393 vehicles.

What is the fix for recall 23V188000?

Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1‑800‑458‑1552. Volvo Car's number for this recall is R10225.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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