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2019-2021 Ram Promaster recall: park pawl

Chrysler (FCA Us, LLC) reported this safety recall on April 27, 2023. It covers about 165,503 vehicles.

vehicles affected
165,503
reported
Apr 27, 2023
owners notified
Jun 22, 2023
related complaints
47

Power train: automatic transmission: internal: park pawl

What is wrong
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Risk
A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
Remedy
Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 44A.

Recall number 23V301000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 47 complaints about transmission problems.

2019 Ram Promaster2020 Ram Promaster2021 Ram Promaster

Questions about recall 23V301000

Is there a recall on the 2019-2021 Ram Promaster park pawl?

Yes. Recall 23V301000, reported on April 27, 2023, covers about 165,503 vehicles.

What is the fix for recall 23V301000?

Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 44A.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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