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2023 Ford Escape, Ford F-250 SD and others recall: instrument cluster/panel

Ford Motor Company reported this safety recall on July 21, 2023. It covers about 38,695 vehicles.

vehicles affected
38,695
reported
Jul 21, 2023
owners notified
Dec 4, 2023
related complaints
69

Electrical system: instrument cluster/panel

What is wrong
Ford Motor Company (Ford) is recalling certain 2023 Escape, Super Duty F-250, Super Duty F-350, Super Duty F-450, and Super Duty F-550 vehicles equipped with a digital instrument panel cluster. The module may have been improperly soldered, preventing the instrument panel from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Risk
An inoperable instrument panel cannot show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash.
Remedy
Dealers will replace the module or instrument panel as necessary, free of charge. Owner notification letters were mailed on November 4, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23C25.

Recall number 23V506000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 69 complaints about electrical problems.

2023 Ford Escape2023 Ford F-250 SD2023 Ford F-350 SD2023 Ford F-450 SD2023 Ford F-550 SD

Questions about recall 23V506000

Is there a recall on the 2023 Ford Escape, Ford F-250 SD and others instrument cluster/panel?

Yes. Recall 23V506000, reported on July 21, 2023, covers about 38,695 vehicles.

What is the fix for recall 23V506000?

Dealers will replace the module or instrument panel as necessary, free of charge. Owner notification letters were mailed on November 4, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23C25.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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