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2023 Volvo Bus 9700 recall: labels

Volvo Bus Corporation reported this safety recall on October 3, 2023. It covers about 19 vehicles.

vehicles affected
19
reported
Oct 3, 2023
owners notified
Feb 1, 2024

Equipment: other: labels

What is wrong
Volvo Bus Corporation (Volvo Bus) is recalling certain 2023 Volvo 9700 buses. The emergency window exits may be missing identification and operating instruction labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Risk
Missing emergency window exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.
Remedy
Prevost will inspect and install missing emergency exit labels, as necessary, free of charge. Owner letters were mailed February 1, 2024. Owners may contact Volvo Bus customer service at 1‑866‑870‑2046. Volvo Bus' number for this recall is SR23-85.

Recall number 23V667000

Affected vehicles

Questions about recall 23V667000

Is there a recall on the 2023 Volvo Bus 9700 labels?

Yes. Recall 23V667000, reported on October 3, 2023, covers about 19 vehicles.

What is the fix for recall 23V667000?

Prevost will inspect and install missing emergency exit labels, as necessary, free of charge. Owner letters were mailed February 1, 2024. Owners may contact Volvo Bus customer service at 1‑866‑870‑2046. Volvo Bus' number for this recall is SR23-85.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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