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2019-2024 Thomas Built Buses Saf-T-Liner C2 recall: latching/release system

Daimler Trucks North America, LLC reported this safety recall on October 3, 2023. It covers about 173 vehicles.

vehicles affected
173
reported
Oct 3, 2023
owners notified
Dec 1, 2023

Structure: emergency: escape/egress/exit: latching/release system

What is wrong
Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 transit buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
Risk
An emergency exit door opening unexpectedly can increase the risk of an injury.
Remedy
Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL982.

Recall number 23V670000

Affected vehicles

Questions about recall 23V670000

Is there a recall on the 2019-2024 Thomas Built Buses Saf-T-Liner C2 latching/release system?

Yes. Recall 23V670000, reported on October 3, 2023, covers about 173 vehicles.

What is the fix for recall 23V670000?

Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL982.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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