The worst 2023 Thomas Built Buses Saf-T-Liner C2 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 12
Structure: emergency: escape/egress/exit
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2023-2025 Thomas Built Buses Saf-T-Liner C2 and 2024-2025 Thomas Built Buses Saf-T-Liner C2 Jouley school buses. The audible emergency warning alarm sounds may not activate when the emergency hatch or window is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
- Risk
- An inaudible alarm that fails to warn the driver of an open emergency exit can increase the risk of injury in a crash.
- Remedy
- Dealers will update the emergency sound software, free of charge. Owner notification letters were mailed August 22, 2024. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is F1004.
Recall number 24V478000 · Recall details
Structure: emergency: escape/egress/exit: latching/release system
- What is wrong
- Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
- Risk
- An emergency exit door opening unexpectedly can increase the risk of an injury.
- Remedy
- Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL982.
Recall number 23V669000 · Recall details
Structure: emergency: escape/egress/exit: latching/release system
- What is wrong
- Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 transit buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
- Risk
- An emergency exit door opening unexpectedly can increase the risk of an injury.
- Remedy
- Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL982.
Recall number 23V670000 · Recall details
Electrical system
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 Thomas Built Bus SAF-TLINER C2 JOULEY school buses equipped with an automatic low voltage disconnect switch. The automatic low voltage disconnect switch may fail, resulting in a loss of drive power, power steering, or vehicle lighting.
- Risk
- A loss of drive power, power steering, or vehicle lighting can increase the risk of a crash.
- Remedy
- Dealers will remove the automatic low voltage disconnect switch, free of charge. Owner notification letters were mailed October 18, 2023. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL968.
Recall number 23V209000 · Recall details
Structure: body
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2024 Thomas Built SAF-T-LINER C2 and 2021-2023 Thomas Built SAF-T-LINER C2 Jouley school buses. A rear interior joint may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
- Risk
- A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.
- Remedy
- Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact DTNA customer service at 1‑800‑574‑0712. DTNA's number for this recall is FL973.
Recall number 23V333000 · Recall details
Steering: linkages: tie rod assembly
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Buses SAF-T-LINER SAF-T-LINER C2 Jouley, Thomas Built Buses SAF-T-LINER EFX, Thomas Built Buses SAF-T-Liner HDX, Thomas Built Buses Chassis and 2023-2024 School Bus Chassis school buses. The tie rod may be missing a fastener, allowing the steer arm to detach.
- Risk
- A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
- Remedy
- DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL970.
Recall number 23V259000 · Recall details
Steering: linkages: tie rod assembly
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC Shuttle Chassis, 2022-2023 FCCC RV Chassis, FCCC Van Chassis, Van Chassis Gas, 2023 Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, Western Star 47X, Western Star 4900, and Western Star 49X commercial buses. The tie rod may be missing a fastener, allowing the steer arm to detach.
- Risk
- A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
- Remedy
- DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL970.
Recall number 23V238000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Buses SAF-T-LINER C2 JOULEY school buses. An insufficient connection in the battery pack may cause the battery management system to shut down unexpectedly.
- Risk
- An unexpected shut down can result in a sudden loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the battery pack, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-960.
Recall number 22V876000 · Recall details
Engine and engine cooling: engine: engine control module (ecu/ECM)
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Saf-T-Liner HDX and Saf-T-Liner C2 school buses. The engine control module (ECM) may experience an internal short-circuit, which can result in an unexpected engine shut down.
- Risk
- Unexpected engine shut down can increase the risk of a crash. Additionally, a disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
- Remedy
- Cummins will replace the ECM, free of charge. Owner notification letters are expected to be mailed September 26, 2022. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-949.
Recall number 22V553000 · Recall details
Structure: emergency: escape/egress/exit
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Saf-T-Liner C2 School Buses. The buses may not have a sufficient number of emergency exits. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
- Risk
- An insufficient number of emergency exits can delay passengers from exiting the vehicle during an emergency, increasing their risk of injury.
- Remedy
- Dealers will add the emergency exit windows, as necessary, free of charge. All vehicles have been remedied. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL940.
Recall number 22V441000 · Recall details
Engine and engine cooling: engine: engine control module (ecu/ECM)
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Thomas Built C2 Saf-T-Liner school buses equipped with 8.8L LPG engines. The engine control module (ECM) may set a fault code that results in an unexpected engine shut down.
- Risk
- Unexpected engine shut down can increase the risk of a crash. Additionally, a disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
- Remedy
- Dealers will update the ECM software, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL942.
Recall number 22V438000 · Recall details
Engine and engine cooling: engine: engine control module (ecu/ECM)
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2022 FCCC S2G and 2023 Thomas Built Buses Saf-T-Liner C2 vehicles equipped with 8.8L LPG engines. The engine control module (ECM) may set a fault code that results in an unexpected engine shut down.
- Risk
- Unexpected engine shut down can increase the risk of a crash.
- Remedy
- Dealers will update the ECM software, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL942.
Recall number 22V439000 · Recall details
See all 12 recalls for the 2023 Thomas Built Buses Saf-T-Liner C2
Technical service bulletins for the 2023 Thomas Built Buses Saf-T-Liner C2 49
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair...
- CX Advocate for Lost/Damaged Replacement F1011/F1015 Labels
- Service Solution for A22-82459-000 Wiper Motor Wiring Connector Pinned Wrong (305)
- Fleet Communications for Heater Core Plugging
- Revised Emission Recall for FCCC Clean Idle Label
- Revised Emissions Recall for GHG Label Emissions Recall
- Important Campaign Information for F1011 & F1015 Campaigns Revised
- Producat Awareness Bulletin for Saf-T-Liner C2 Headlamp Updates
- My communications for DTNA Announces Extended Coverage Policy Updates
- My Communications for UFI 0-Ring Announcement
See all 49 bulletins for the 2023 Thomas Built Buses Saf-T-Liner C2
Compare the 2023 Thomas Built Buses Saf-T-Liner C2
Other model years
Questions about the 2023 Thomas Built Buses Saf-T-Liner C2
Is the 2023 Thomas Built Buses Saf-T-Liner C2 reliable?
Owners have filed 0 complaints about the 2023 Thomas Built Buses Saf-T-Liner C2.
What is the most common problem with the 2023 Thomas Built Buses Saf-T-Liner C2?
There are not enough complaints to tell.
How many recalls does the 2023 Thomas Built Buses Saf-T-Liner C2 have?
12 recalls, covering structure, electrical system and steering.
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