2024 Mazda CX-90 recall: software
Mazda North American Operations reported this safety recall on October 26, 2023. It covers about 4,252 vehicles.
- vehicles affected
- 4,252
- reported
- Oct 26, 2023
- owners notified
- Dec 20, 2023
- related complaints
- 32
Power train: automatic transmission: control module: software
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.
- Risk
- A loss of drive power can increase the risk of a crash.
- Remedy
- Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1‑800‑222‑5500 Option 6. Mazda's number for this recall is 6323J.
Recall number 23V719000
Affected vehicles
- Mazda CX-90 2024 2024
Owner complaints about the same problem
Owners of these vehicles have filed 32 complaints about transmission problems.
Questions about recall 23V719000
Is there a recall on the 2024 Mazda CX-90 software?
Yes. Recall 23V719000, reported on October 26, 2023, covers about 4,252 vehicles.
What is the fix for recall 23V719000?
Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1‑800‑222‑5500 Option 6. Mazda's number for this recall is 6323J.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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