2014 Buick Verano and Chevrolet Cruze recall: side/window

General Motors, LLC reported this safety recall on December 21, 2023. It covers about 20,712 vehicles.

vehicles affected: 20,712
reported: Dec 21, 2023
owners notified: Jul 22, 2024
related complaints: 90

Air bags: side/window

What is wrong: General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V‑674.
Risk: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy: Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1‑800‑521‑7300 and Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N232425640.

Recall number 23V870000

Affected vehicles

Buick Verano 2014 2014
Chevrolet Cruze 2014 2014

Owner complaints about the same problem

Owners of these vehicles have filed 90 complaints about airbags problems.

2014 Buick Verano 2014 Chevrolet Cruze

Questions about recall 23V870000

Is there a recall on the 2014 Buick Verano and Chevrolet Cruze side/window?

Yes. Recall 23V870000, reported on December 21, 2023, covers about 20,712 vehicles.

What is the fix for recall 23V870000?

Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1‑800‑521‑7300 and Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N232425640.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

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