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2014 Chevrolet Cruze airbags problems

77 complaints (11% of all complaints for this car). Typical mileage when it fails: 43,000. 46 crashes reported.

owner complaints
77
of this car's complaints
11%
typical mileage
43,000
crashes
46
recalls
4

Which part fails

  • Side/window
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Chevrolet Cruze airbags problems in other years

2010201120122013201420152016201720182019

Specific symptoms reported on the 2014 Chevrolet Cruze airbags

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

No deployment 32Airbag light 7

Related recalls

Air bags: side/windowReported November 6, 2025 · 2,099 vehicles affected
What is wrong
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
Risk
An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy
Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed December 5, 2025. Owners may contact Buick customer service at 1‑800‑521‑7300 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N252530830. This recall is an expansion of previous the federal safety agency recall numbers 23V674 and 23V870.

Recall number 25V764000 · Recall details

Air bags: side/windowReported December 21, 2023 · 20,712 vehicles affected
What is wrong
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V‑674.
Risk
An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy
Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1‑800‑521‑7300 and Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N232425640.

Recall number 23V870000 · Recall details

Air bags: side/windowReported September 20, 2023 · 9,264 vehicles affected
What is wrong
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
Risk
An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy
Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1‑800‑521‑7300 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N232408490.

Recall number 23V674000 · Recall details

Air bagsReported June 26, 2014 · 29,019 vehicles affected
What is wrong
General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.
Risk
In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.
Remedy
GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is 14305.

Recall number 14V372000 · Recall details

What 2014 Chevrolet Cruze owners say

Most recent owner complaints, unedited.

Filed Aug 14, 2026 · Airbags, Brakes · OH · crash · 1 injury

My transmission blew up. My airbags did not deploy. And neither of my brakes or emergency brakes worked. I was in a car accident where I hit another car in a tree and was admitted into the hospital as I am pregnant.

Filed Aug 6, 2026 · Airbags, Electrical · 14,302 miles · SC · crash · 1 injury

The contact owned a 2014 Chevrolet Cruze. The contact stated that while driving 45 MPH, a Chevrolet Impala crashed into the rear of the vehicle, causing the vehicle to fishtail and flip over several times and land upside down in the woods. The contact stated that the air bags deployed and exploded. The contact stated that the air bags obstructed the exit out of the vehicle. There was an unknown yellow warning light illuminated. There was a strong fuel odor coming from the vehicle. The driver was able to exit the vehicle through the rear window. The contact sustained injuries to the head, a gash on the leg, and had shrapnel embedded in the skin. Medical attention was provided. The driver was emotionally distraught. A Police report was filed. Upon research, the contact determined that the failure might be associated with the federal safety agency Campaign Number: 14V372000 (Air Bags). The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was contacted and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 14,302.

Filed May 27, 2026 · Airbags · NY

The contact owns a 2014 Chevrolet Cruze. The contact stated that the vehicle was taken to the local dealer for the federal safety agency Campaign Number: 25V764000 (Air Bags). The vehicle was not repaired. The manufacturer was not notified. The contact had not experienced a failure.

Filed Nov 25, 2025 · Airbags · SC · crash · 1 injury

The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving approximately 46 MPH, a Chevrolet Impala rear-ended the vehicle, causing the vehicle to flip over and slide into the woods. There were no warning lights illuminated. The contact was unable to exit the vehicle at first but was later able to exit through the rear window. The driver was able to walk out of the woods to the highway to obtain assistance. Upon research, the contact associated the failure with the federal safety agency Campaign Number: 14V372000 (Air Bags). The air bag warning light was turning on and off days prior to the failure. There was an abnormal odor coming from the vehicle. The contact stated that several air bags deployed, trapping the contact in the vehicle. The contact sustained an extremely deep gash on her leg from the air bag. Medical attention was provided at the hospital. There was no reported fire. A Police report was filed but was not provided to the contact. The vehicle was towed to an unknown location. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The failure mileage was not available.

Filed Nov 17, 2024 · Airbags · IL · crash · 1 injury

Airbags did not deploy during accident. After accident; car displayed service airbags . Head hit windshield

Filed Nov 4, 2024 · Airbags · MI

The contact owned a 2014 Chevrolet Cruze. The contact received recall notification of the federal safety agency Campaign Number: 23V870000 (Air Bags) and would like to be removed from the recall distribution list because she no longer owns the vehicle. The dealer and the manufacturer were not contacted.

Filed Sep 9, 2024 · Airbags · CA

The contact owns a 2014 Chevrolet Cruze. The contact received notification of the federal safety agency Campaign Number: 23V674000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Filed Aug 14, 2024 · Airbags · UT

for some reason my Airbag service light come on, I was just driving and the warning came up on the screen.

Filed Jun 9, 2024 · Airbags, Engine · GA

My car smells like oil burning with white smoke .and the valve cover leaks and the head gasket is damaged I need help still an issue the air bag light on.this car is un safe.

Filed Jun 7, 2024 · Airbags · NY

Why is this not resolved with a remedy as yet? It is over six months now. This is unacceptable.

Questions about the 2014 Chevrolet Cruze airbags

Does the 2014 Chevrolet Cruze have airbags problems?

Owners have filed 77 complaints about the airbags of the 2014 Chevrolet Cruze, 11% of all its complaints.

At what mileage do 2014 Chevrolet Cruze airbags problems start?

The typical (median) mileage in owner complaints is 43,000 miles.

Was there a recall on the 2014 Chevrolet Cruze airbags?

Yes, 4 recalls: 25V764000, 23V870000, 23V674000. Check your VIN to see if your car still needs the free repair.

What year does the Chevrolet Cruze have bad airbags?

The Chevrolet Cruze model years with the most airbags complaints are 2014 (77 complaints), 2013 (49 complaints) and 2011 (40 complaints).

Other 2014 Chevrolet Cruze problems

Engine 235Electrical 188Transmission 99Steering 93Driver assistance 79Fuel system 62Visibility 47Acceleration 39Brakes 31Lights 19Body 13Seat belts 11Suspension 11Wheels 8Seats 4Tires 3

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