2014 chevrolet cruze. Consumer writes in regards to air bags being deployed while driving vehicle without impact. *ld the consumer stated the manufacturer refused to offer any assistance. The manufacturer would not provide any information collected from the vehicle investigation.
2014 Chevrolet Cruze airbags complaints
Page 3 of 4: complaints 41 to 70 of 77, newest first, as owners wrote them.
I was involved in a rear-end collision pushing me into another vehicle on 06-06-18. The headliner and drivers seat began to smoke, filling the car. The smoke was white, grey, and smelled of sulphur. In addition, the "service airbag" light appeared on the information display, the flashers/hazards, came on automatically, and the car would not start and had to be towed. The vehicle was slowing, almost to a stop before being hit. Ohio highway patrol accident # 67-0834-67 5 vehicles involved. Unable to upload.
Tl* the contact owns a 2014 chevrolet cruze. While entering vehicle, the side air bags deployed without impact or warning. There were no injuries. The vehicle was taken to gilchrist chevrolet buick gmc tacoma (6014 s tacoma way, tacoma, wa 98409, (253) 777-3085) and was informed that the air bags needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 29,000.
Hit a deer head on air bags never deployed but the service air bag light came on
A warning light came on for the airbag randomly. It evolved to the following issues: radio control panel going out with no volume control besides the steering wheel, static on the radio, a warning that park assist needed to be serviced (vehicle does not have park assist), headlights would not turn off upon the vehicle being turned off. The "solution" as there were so many errors that randomly started popping up (mind you, my car was serviced less than a month ago) is a $1500 change of a sensor or unplug the backup camera permanently. This clearly is a manufacturer defect, as why all of a sudden would the car suddenly think I have features that I don't even have on the car.
Tl* the contact owns a 2014 chevrolet cruze. While stationary, the contact's vehicle was struck from behind and crashed into another vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the wrist, elbow, and nose, which required medical attention. The vehicle was towed to collision king of houston, texas. It was not yet determined whether or not the vehicle was destroyed. The manufacturer was not made aware of the crash. The VIN was unknown. The failure mileage was 43,000.
October 12 2016 my chevy cruze was hit by a peterbilt 375 dump truck in two place the driver side rear wheel and driver and passeger door speed was just over 20 mile per hour increasing because the mack truck bulldoze me up the road my airbags did not deploy and my seat belt did not tighten up. I complained in 2015 august about the fuel injection not allowing the car to accelerate when I suppress the gas pedal to the floor my car just did not move for about 5 seconds then surged violently. Wentworth chevrolet and gm customer care center conducted a product safety check on my anti locking/airbags/ and fuel injection releasing the car 15 days later stating the vehicle had not problem then 10/12/2016 happened. I believe gm and wentworth allowed a compromised and broken vehicle back out on the road endangering my life acting with reckless negligence and complete lack of ownership and responsibility.
My vehicle was totaled in an accident in which the drivers airbag did not deploy. Due to the fact that my son (the driver) who recently returned from the military was not in my insurance policy they refuse coverage. 2 weeks after the incident I received a letter from chevrolet informing me about a recall on my vehicle pertaining to the reason of the accident.I filed a claim with chevrolet , filed a claim with gm motors. Till this day I have called and left messages and they won't respond to my calls.
Takata inflators, car crashed for unknown reasons, injured 3 children, outside the car, and not one airbag deployed.
Had I head on crash and the air ages did not deploy at all ?? I have necklace and back pain was in the hospital for 19 hours. And need to get my basic fixed I hit my head as well . But if the air bags worked I think that it would not have been as bad .I was moving about 35 MPH and he was about 4o to 45 MPH and he turn into me.
Local chevy service center told me this morning that there are no current recalls on our car, however the automated phones at central customer service said there was an open issue and to call back during normal business hours. This was a cincinnati city intersection accident both cars in motion at 20-30 MPH traveling at 90 degrees to each other. Our 2014 silver chevy cruze was struck on driver's side left front quarter panel (engine compartment) hard enough to snap the left front axel and spin the car around. Waiting to hear from insurance adjustor whether our car is totaled. Zero airbags deployed in our chevy cruze! Son who was driving has bruises to both knees, left shoulder, and a knot on the left side of his head. The other chevy cruze had front end damage and all airbags deployed.
Tl* the contact owns a 2014 chevrolet cruze. While driving less than 5 MPH, the accelerator pedal fractured without warning. The vehicle surged forward and crashed into a tree. The vehicle was coasted back onto the street and parked. The air bags did not deploy. A police report was not filed and there were no injuries. The vehicle was towed to the dealer who indicated that the driver side floormat caused the failure. The contact noticed that the pedal was plastic and randomly detached, which was not associated with the floormat. The dealer replaced the accelerator pedal. The manufacturer was notified of the failure. The approximate failure mileage was 47,765. Updated 05/18/16*lj
Tl* the contact owns a 2014 chevrolet cruze. The contact stated that while driving at approximately 55 MPH, another vehicle crashed head on to the vehicle. The air bags did not deploy. A police report was filed. The contact sustained a sprained left wrist, sprained finger, a fractured left collar bone and sprained right ankle injuries that required medical attention. The driver in the other vehicle sustained a fractured skull, fractured jaw, fractured collar bone, fractured ribs and punctured lung injuries that required medical attention. The vehicle was towed to a impound lot. The contact was unaware if the vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 48,000. Updated 04/29/16*lj
Tl* the contact owns a 2014 chevrolet cruze. The contact stated that while driving at 50 MPH, the vehicle skidded on ice and crashed into a utility pole, a cable box and a flag pole. The air bags failed to deploy. A police report was filed and there were no injuries sustained. The vehicle was towed and deemed destroyed. The approximate failure mileage was 5,700.
Daughter was involved in an accident on highway. Vehicle in front of her used no turn signal or brakes. Daughter ran into the back. Damage to cruze was minimal but airbag did not deflate. Only message center stating that airbag needs to be services as soon as possible. Airbag warning. Driver seat belt also jammed and will not unhook after accident.
Tl* the contact owned a 2014 chevrolet cruze. The contact stated that while driving at 70 MPH, a truck crashed into the driver side of the contact's vehicle. The air bags did not deploy. A police report was filed. The contact was taken to the hospital andsustained injuries to the head, left side rib, shoulder, elbow and left arm. The truck driver had not sustained any injuries. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 9,500.
Airbags front and side failed to deploy in a t-bone type crash approx traveling 40 MPH, causing 12k worth of damage to the vehicle, the front wheel fell off and broke the front tie rod & axel, and no airbags deployed.
Our 2014 chevrolet cruze was hit by a car that was travelling around 40 MPH and crashed straight into the drivers side door without braking. Both cars were totaled as a result of the crash but none of the cruze's airbags deployed (front or side). As a result the passenger was slammed into and partially out of the passenger window.
At 55mph I felt that I had plenty of time to stop in a hurry. I applied firm pressure on the breaks and the breaks locked up. The car began to go into a skidding motion and I had absolutely no control over the steering wheel to move out of the way, I could have avoided this collision if I turned to the right, but because I had no steering ability I rear-ended them from my skid. The ABS braking system, it is suppose to help me by pumping the brakes for me, but it didn't. I sustained a broken leg when the air bag deployed at my leg. On other occasions, I had also experienced the loss of power while driving..car would hesitate and then power and thought there was something wrong with the transmission. Brought it in for that and they said there was nothing wrong with it
I was stopped in a construction zone a vehicle crashed into the back of my car at a high rate of speed not one of the 6 or eight airbags deployed have photos my face and nose hit steering wheel swollen very bad still nose swollen left arm injuried have to have mri to determine still hurts very painful . I am not understanding why not one airbag came out my trunk was pushed into my back seat back window shattered no airbag deployed
Driving down a road on the friday morning. When a deer popped up in front of me. I hit the deer on cruise control going 70 MPH; but was hard braking to avoid the deer. The vehicle clipped the deer on the front left side of the car by the hood. The airbags did not deploy, meaning it wasn't even a big impact. So I pulled over to call authorities when the car began to smoke. Shortly after, estimated two minutes, the vehicle caught fire. The fire begin on the front left side of where the battery was located. It completely burned down the car. Not sure how hitting a deer, would not set off the air bags and also start a fire. Luckily I was able to make it out with no injuries.
Tl* the contact owns a 2014 chevrolet cruze. While driving 65 MPH and attempting to avoid crashing into a deer, the brakes were repeatedly engaged and the horn was activated. The vehicle failed to stop and crashed. The air bag deployed, but did not inflate. The contact sustained two injured fingers and two fractured bones in the right arm, which required medical attention. A police report was filed. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 11,594.
Tl* the contact owns a 2014 chevrolet cruze. While driving at 55 MPH, the engine stalled and both of the headlights became inoperable. The contact crashed the vehicle into a side railing. The contact stated that the signal indicators were inoperable. The air bags failed to deploy. A police report was not filed and no injuries were reported. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.
I was driving east on the road. The car in front of me suddenly stopped and I was unable to stop before hitting them. I do feel I was following at a safe distance but for some reason the car did not slow down or stop as I feel it should have. The front end of the car crumpled though the air bags never deployed and the onstar crash response never activated. There was also very minimal, if any, damage to the car in front of me (possibly dented the bumper). On a side note, I have owned this car for 2 months now and have only been able to drive it for approximately 17 days because I have to keep taking it back to the shop to be worked on for malfunctions in other systems of the brand new car. I am concerned that there may have been a malfunction with the brakes system or airbags as well.
Tl* the contact owns a 2014 chevrolet cruze. While driving 17 MPH, the vehicle slid on the icy road. The contact lost control and crashed into another parked vehicle. The air bags failed to deploy. The vehicle was not diagnosed or repaired. A police report was filed and no injuries were sustained. The manufacturer was not made aware of the failure. The failure mileage was 18,200.
Airbag sensor will not turn off.
Driver's door was demolished and side curtain airbag didn't deploy.
My 2014 chevy cruze eco was hit in the right rear of my vehicle by a 2015 chrysler that was going approximately 40-45mph. My vehicle was going around 20mph. Once hit in the rear I was flung forward and to the left, causing me to hit my head on the left a-pillar and momentarily blacking out and then went forward more just stopping before hitting my head on the steering wheel. Then I hit the vehicle in front of me. No airbags were deployed, not a single one. The onstar system said they detected an airbag deployment but nothing externally deployed in vehicle. I believe that if airbags actually deployed it could have lessened or stopped my concussion I received from my accident.
I have been trying to get my air bag recall taken care of since june. Keep getting the run around at fairway chevrolet that the part is not ready and I will get a notice when to bring vehicle in for repairs. Even received an important email that this needs to be taken care of asap....meanwhile not able to use the vehicle as much as I want due to the air bag danger. You would think I would get a loaner until my car is fully fixed and safe to drive. Vehicle is a year old this month and 3300 miles as we are not using the vehicle very much. Just do not know what to do!
Moving with traffic, sneezed and when I opened my yes I couldn't stop in time and rear ended a stopped or slowing down vehicle. I was wearing my seat belt,slammed into the steering wheel, wondered why the air bags didn't deploy. Went to hospital. Bruised from right side of neck down my chest. Faint black yes from hitting steering wheel. Bruises on both knees. I am concerned the air bags failed. Your assistance would be appreciated. Also have pictures of bruising.
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