2014 Chevrolet Cruze driver assistance problems

Filed Nov 3, 2026 · Driver assistance, Electrical · OH

To the Office of Defects Investigation, I am writing to formally report a dangerous and urgent safety defect regarding my 2014 Chevrolet Cruze. My vehicle is exhibiting severe symptoms that pose an immediate risk of vehicle rollaway, property damage, and personal injury, and has left me dangerously stranded on the side of the road. While operating the vehicle, the physical gear shifter inside the cabin was placed into the "Park" position. However, the transmission shaft locked and failed to engage Park, remaining physically stuck in "Reverse." As a direct result, the vehicle began rolling backwards out of control, requiring the immediate emergency deployment of the handbrake to halt the vehicle. Furthermore, because the vehicle's internal computer recognizes that the transmission is not safely in Park, the ignition cylinder has completely trapped my key. The key cannot be turned to the off position or removed from the ignition, leaving the electrical system active and draining the battery. Due to these interconnected safety failures and the transmission shaft locking, the check engine light is on and the car completely refuses to start. Unfortunately, I have been stuck on the side of the road with an inoperable, hazardous vehicle. This dangerous failure perfectly mirrors the conditions described in the federal safety agency Safety Recall Campaign Number 14V092000 (GM Campaign Number 14048) concerning transmission shift cable separation. I am filing this complaint to ensure this severe safety issue is officially documented against my vehicle's profile, and to request immediate assistance in ensuring General Motors provides a swift, remedy and safe towing for this severe manufacturing defect. Thank you for your prompt attention to this urgent safety matter, for not only my Safety, but also the Safety for others on the road. Everyone’s time, guidance, attention and genuine concern for this unfortunate situation is beyond more than I can express in writing form, again Thank You!

Filed Feb 27, 2025 · Acceleration, Driver assistance · AL

Transmission won’t shift into gear while driving and the brakes won’t engage when this happens, this will cause a wreck and hurt someone, the codes are showing po700 tcm code

Filed Feb 28, 2024 · Driver assistance, Engine · NV

NOTE: 628 SAFETY COMPLAINTS has been submitted to the federal safety agency. Major Complaints submitted by several consumers for the VIN: [XXX] ; 2014; CHEVROLET CRUZE and this vehicle has NOT been removed from circulation. This vehicle should be considered a SEVERE Safety Violation and removed from the road. My son-in-law purchased this vehicle for his daughter back in Aug 2023 and within the first week the car ran hot and couldn't be driven. The car was taken back to the dealer but the dealer refused to take it because there was no warranty added to the purchase. It has been sitting parked because we were told the engine was so bad it should be totally replaced. We're positive the dealer was well aware of the vehicles condition (there was NO visual indication) the vehicle was in such poor condition. The dealer even had an on site mechanic who assured the buyer that the car was in good condition but they both the (owner and mechanic) decided to take advantage selling the car anyway. Can you direct us to whom ever can assist us in getting help in resolving this issue. Regarding the following questions, I feel is irrelevant as all past 628 complaints has been submitted in your system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jan 6, 2023 · Driver assistance · MI

side blind zone alert stopped working it is safety risk on most chevrolet

Filed May 10, 2022 · Driver assistance · OH

Vehicle sensor corroded draining battery and stranding my pregnant wife in the winter until I could get to her. Key was stuck in the ignition. This can't happen with a child in the car and it freezing to death outside.

Filed Feb 25, 2022 · Driver assistance, Engine · 30,000 miles · VA

The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at various highway speeds, the vehicle would independently enter into limp mode and downshift as the service traction control, service stabilitrak, reduced engine power, and the check engine warning lights were illuminated on the instrument panel. The vehicle would not shift out of first gear once the failure occurred. The contact had taken the vehicle to the dealer on multiple occasions and each time the dealer was unable to duplicate the failure. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 30,000.

Filed Sep 2, 2021 · Driver assistance, Engine · GA

I purchased this chevrolet cruze2014 in 2021 of november now I have an unsafe vehicle I have took it to have it looked at and now they want me to pay 1,600 for damages that I have not created tension belts and assembly problem and an oil pan that is cracked this also have struts and other suspension problems that need to be address I will like to see if their is any way to have this problem taken care of so that it is not all on me I don't feel like getting into a dangerous car and kill myself or other people please help me my name is [XXX] phone number is [XXX] so that I may get these problems fix so I can have a decent car I purchased it from American car center and now they are giving me problems on fixing this car that they sold me with these problems INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Filed Oct 25, 2020 · Driver assistance, Engine · 70,000 miles · MA

The traction control light as well as check engine light came on. With no prior issues, just out of the blue. The car shakes when driving. It happened 6pm last night, no issues beforehand. Its parked out front on the street where I live.

Filed Jun 30, 2020 · Driver assistance, Engine · CO

Faulty parts have caused issues with the engine, such as constant engine ticking, and squeaking when slowing down and below 1300rpm. Both of these problems I believe are causing the engine to have power loss and ultimately make this vehicle less powerful and become undependable. Beyond those problems I consistently get warnings about the traction control and stabilitrak. I am doing what I can to fix this thing but believe it should not have left the factory.

Filed Jun 30, 2020 · Driver assistance, Electrical · IL

Not sure what's wrong. I've fixed things already like mass flow sensor, air filter, motor mounts a valve leak. Cars been in and out of the mechanics for months. Cars engine shut off 2-3 times while driving with my daughter in the car!!!!!. Another time it turned off right after I started it up. The car is unsafe!!!!!! I've had it had 2-3 different mechanics. And the chevy dealership. The car never turns off for anyone but me. This past weekend I was attempting to pick up my car from one shop to take to another and it wouldn't start. This shop had the car for a week and a half and it never turned off until I went to pick it up. Now they still can't find what's causing the problem. I've spent 2 grand in labor and tows in just the last 3-4 months. I can't keep doing this!!!!!! Someone please help me figure this out!!!!!!