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2020 Freightliner Sprinter 1500, Freightliner Sprinter 2500 and others recall: body

Daimler Vans USA, LLC reported this safety recall on December 21, 2023. It covers about 9 vehicles.

vehicles affected
9
reported
Dec 21, 2023
owners notified
Apr 19, 2024
related complaints
5

Structure: body

What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.
Risk
Reduced vehicle control increases the risk of a crash. Additionally, the propeller shaft may damage the fuel tank during a crash, causing a leak and increasing the risk of a fire.
Remedy
Dealers will inspect and replace the crossmember as necessary, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3QUERTR.

Recall number 23V874000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 5 complaints about body problems.

Questions about recall 23V874000

Is there a recall on the 2020 Freightliner Sprinter 1500, Freightliner Sprinter 2500 and others body?

Yes. Recall 23V874000, reported on December 21, 2023, covers about 9 vehicles.

What is the fix for recall 23V874000?

Dealers will inspect and replace the crossmember as necessary, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3QUERTR.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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