2013-2021 Volvo Bus 9700 recall: wheelchair lift/ramp
Volvo Bus Corporation reported this safety recall on December 22, 2023. It covers about 193 vehicles.
- vehicles affected
- 193
- reported
- Dec 22, 2023
- owners notified
- Sep 16, 2024
Equipment adaptive/mobility: wheelchair lift/ramp
- What is wrong
- Volvo Bus Corporation (Volvo Bus) is recalling certain 2013-2021 9700 buses. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
- Risk
- Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
- Remedy
- Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Volvo Bus customer service at 1‑866‑870‑2043. Volvo Bus number for this recall is SR24-81.
Recall number 23V890000
Affected vehicles
Questions about recall 23V890000
Is there a recall on the 2013-2021 Volvo Bus 9700 wheelchair lift/ramp?
Yes. Recall 23V890000, reported on December 22, 2023, covers about 193 vehicles.
What is the fix for recall 23V890000?
Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Volvo Bus customer service at 1‑866‑870‑2043. Volvo Bus number for this recall is SR24-81.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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