2022-2023 Chevrolet Equinox, Chevrolet Express and others recall: software
General Motors, LLC reported this safety recall on November 7, 2024. It covers about 77,824 vehicles.
- vehicles affected
- 77,824
- reported
- Nov 7, 2024
- owners notified
- Dec 9, 2024
- related complaints
- 13
Power train: automatic transmission: control module: software
- What is wrong
- General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
- Risk
- Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
- Remedy
- Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1‑888‑988‑7267, Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N242471620.
Recall number 24V839000
Affected vehicles
- Chevrolet Equinox 2022 2022
- Chevrolet Express 2023 2023
- GMC Savana 2022-2023 20222023
Owner complaints about the same problem
Owners of these vehicles have filed 13 complaints about transmission problems.
Questions about recall 24V839000
Is there a recall on the 2022-2023 Chevrolet Equinox, Chevrolet Express and others software?
Yes. Recall 24V839000, reported on November 7, 2024, covers about 77,824 vehicles.
What is the fix for recall 24V839000?
Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1‑888‑988‑7267, Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N242471620.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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