2022-2023 Audi A7 and Audi Q5 recall: traction battery
Volkswagen Group Of America, Inc. reported this safety recall on November 27, 2024. It covers about 4,616 vehicles.
- vehicles affected
- 4,616
- reported
- Nov 27, 2024
- owners notified
- May 1, 2025
- related complaints
- 17
Electrical system: propulsion system: traction battery
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.
- Risk
- A high-voltage battery that overheats increases the risk of a fire.
- Remedy
- Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by the federal safety agency recall number 25V080.
Recall number 24V898000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 17 complaints about electrical problems.
Questions about recall 24V898000
Is there a recall on the 2022-2023 Audi A7 and Audi Q5 traction battery?
Yes. Recall 24V898000, reported on November 27, 2024, covers about 4,616 vehicles.
What is the fix for recall 24V898000?
Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by the federal safety agency recall number 25V080.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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