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2024-2025 Audi Q4 E-Tron, Audi Q4 Sportback E-Tron and others recall: dc/dc converter

Volkswagen Group Of America, Inc. reported this safety recall on February 28, 2025. It covers about 13,769 vehicles.

vehicles affected
13,769
reported
Feb 28, 2025
owners notified
May 20, 2025
related complaints
51

Electrical system: propulsion system: dc/dc converter

What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
Risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1‑800‑893‑5298 or Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.

Recall number 25V125000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 51 complaints about electrical problems.

2024 Audi Q4 E-Tron2024 Volkswagen ID.4

Questions about recall 25V125000

Is there a recall on the 2024-2025 Audi Q4 E-Tron, Audi Q4 Sportback E-Tron and others dc/dc converter?

Yes. Recall 25V125000, reported on February 28, 2025, covers about 13,769 vehicles.

What is the fix for recall 25V125000?

Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1‑800‑893‑5298 or Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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