Vehicle: 2025 Audi Q4 e-tron Premium Plus quattro Safety concern: Side airbags failed to deploy during a significant driver's-side collision. On XXX, I was driving my 2025 Audi Q4 e-tron at approximately 45 mph in [XXX] when another vehicle, a Hyundai, struck the driver's side of my Audi near the front driver's door and front wheel area. Immediately before the collision, I noticed the other vehicle in my left peripheral vision and heard tires screeching. I do not know the Hyundai's actual speed. The impact caused extensive damage to the driver's side of my Audi, including the front and rear driver's-side doors, door seals, and surrounding structure. The front driver's door could not be fully closed afterward. My head struck the driver's-side window during the collision, and my glasses were dislodged. I was evaluated in an emergency department and diagnosed with a concussion. Despite the significant driver's-side impact, neither the driver's side curtain airbag nor the driver's seat-mounted side airbag deployed, to my knowledge. The airbags in the striking Hyundai reportedly deployed. My Audi continued traveling mostly straight after the collision until I brought it to a stop. I observed that the Hyundai had rotated after the collision. I am concerned that the Audi's side-impact restraint system may not have functioned as intended. I am requesting that the federal safety agency review this incident as a possible airbag nondeployment safety issue. Following the collision, the myAudi app displayed the front windows as open, although my husband confirmed that the windows were intact and fully raised. The app also indicated that doors were open; the driver's front door was physically damaged and could not latch completely. I am seeking preservation and independent retrieval of the crash data and airbag control module information before the vehicle is repaired, dismantled, or salvaged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The worst 2025 Audi Q4 Sportback E-Tron problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Electrical2
- Acceleration1
- Airbags1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical2
- Acceleration1
- Airbags1
Recalls 2
Electrical system: propulsion system: traction battery
- What is wrong
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2024-2025 Q4 E-Tron and Q4 Sportback E-Tron vehicles. The high voltage battery may fail and cause a fire.
- Risk
- A vehicle fire increases the risk of injury.
- Remedy
- Owners are advised to only charge their vehicles to a maximum of 80% capacity until the repair has been completed. The remedy is currently under development. Interim letters notifying owners of the safety risk are expected to be mailed December 18, 2026. Additional letters will be sent once the remedy is available. Owners may contact Audi customer service at 1‑800‑253‑2834. Audi's number for this recall is 93SK. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on October 23, 2026.
Recall number 26V698000 · Recall details
Electrical system: propulsion system: dc/dc converter
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
- Risk
- A loss of drive power increases the risk of a crash.
- Remedy
- Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1‑800‑893‑5298 or Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
Recall number 25V125000 · Recall details
Technical service bulletins for the 2025 Audi Q4 Sportback E-Tron 487
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This bulletin provides information when surplus solar charging/intelligent charging via a wall box is faulty.
- This bulletin provides informaiton on the use of the PICO-NVH tool (VAS 611 015).
- This bulletin provides information regarding the current top concerns being addressed by the Audi Digital...
- This bulletin proides service information when there is a prompt to take over the steering wheel (hands...
- This bulletin provides information when the starter battery is discharged or malfunctioning.
- This service information bulletin provides information when the convernience opening does not work.
- This bulletin provides information to aid in diagnosing the vehicle locking system.
- This bulletin provides information when the engine is not runing smoothly; all gas engines.
- This bulletin provides information on VIN plates, Safety Certification labels, and ordering procedures.
- This bulletin provides infomraiton when the exterior lights have moisture accumulation.
What 2025 Audi Q4 Sportback E-Tron owners say
Most recent owner complaints, unedited.
I tried to charge my Q4 at home, the charging connector to the car had warning red light. So, I checked up dashboard. It's said that AC charging is limited. Eventually, I can't charge. I went to the audi dealer. They said it's simple software issue. Waited 2 hours, one day works fine. Same issue. They don't know what to do. I am still wating from audi USA.
The contact owns a 2025 Audi Q4 Sportback E-tron. The contact stated that while the vehicle was inside the car wash, the contact shifted the transmission from neutral(N) to drive(D), but the vehicle experienced unintended acceleration. The contact lost control of the vehicle and crashed into the car wash wall, damaging the front driver's side of the vehicle. Police arrived at the scene, but no police report was filed because the crash had occurred on private property. The vehicle was towed to a tow yard. The dealer was notified of the failure. The failure mileage was approximately 14,000.
Vehicle fail to start in drive mode. Noticed "Electrical System malfunction" error. Notified Audi chantilly. So far they didn't provide any loaner vehicle from Audi.
Compare the 2025 Audi Q4 Sportback E-Tron
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Questions about the 2025 Audi Q4 Sportback E-Tron
Is the 2025 Audi Q4 Sportback E-Tron reliable?
Owners have filed 4 complaints about the 2025 Audi Q4 Sportback E-Tron, close to a typical Q4 Sportback E-Tron model year.
What is the most common problem with the 2025 Audi Q4 Sportback E-Tron?
Electrical system, with 2 complaints. Next is acceleration (1).
How many recalls does the 2025 Audi Q4 Sportback E-Tron have?
2 recalls, covering electrical system.
Was there a recall on the 2025 Audi Q4 Sportback E-Tron electrical?
Yes, 2 recalls: 26V698000, 25V125000. Check your VIN to see if your car still needs the free repair.
VIN decoder
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