Repeated A/C Failure in Extreme Heat Component: Air conditioning/cabin cooling Mileage: Approximately 49,350 miles as of XXX The vehicle repeatedly loses all A/C cooling in cabin in extreme heat (100°+F), with cooling returning in cooler weather. On XXX, traveling to [XXX], the A/C failed near [XXX]. After shutting off the vehicle for 20 minutes without success, we drove another 1.5 hours in 110–115°F heat with our two children. Audi Las Vegas serviced the refrigerant system August 10 at 47,069 miles, temporarily restoring cooling. On XXX, the A/C failed again in approximately 101°F heat during a trip to [XXX]. We drove approximately one hour of our trip home without cooling, with our children and [XXX] puppy, having to make unplanned stops along the way to attempt to stay cool. Audi Carlsbad could not reproduce the issue during its XXX inspection and recommended testing in hotter conditions. At Audi Rancho Mirage on XXX staff reportedly acknowledged frequent A/C issues with this model in hot climates. The dealership stated the system apparently prioritizes battery cooling over cabin cooling in high temperatures and offered no repair. The A/C failed again at pickup in 106°F heat and remained inoperative during our return trip. Safety Concern and Current Status Unpredictable loss of cabin cooling in extreme heat risks heat-related illness, particularly for children and other vulnerable occupants. The defect persists despite three dealership visits and refrigerant service. No warning lights, injuries, or crashes have been reported, and no permanent repair or definitive diagnosis has been provided. As of XXX the vehicle had approximately 49,350 miles, and we have limited its use to essential trips. We request that the federal safety agency investigate whether this recurring failure constitutes a safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The worst 2023 Audi Q4 Sportback E-Tron problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Electrical1
- Engine1
- Fuel system1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical1
- Engine1
- Fuel system1
Recalls 1
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
- Risk
- Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
- Remedy
- Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1‑800‑893‑5298 or Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
Recall number 25V120000 · Recall details
Technical service bulletins for the 2023 Audi Q4 Sportback E-Tron 506
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This Pending Service Solution (PSS) requests that technicians enter a record into the PSS database in...
- This bulletin provides informaiton on the use of the PICO-NVH tool (VAS 611 015).
- This bulletin provides information regarding the current top concerns being addressed by the Audi Digital...
- This bulletin proides service information when there is a prompt to take over the steering wheel (hands...
- This bulletin provides information when the starter battery is discharged or malfunctioning.
- This service information bulletin provides information when the convernience opening does not work.
- This bulletin provides information to aid in diagnosing the vehicle locking system.
- This bulletin provides information when the paint is peeling off of black trims/trim strips.
- This bulletin provides information when the engine is not runing smoothly; all gas engines.
- This bulletin provides service information regarding the necessary work steps when replacing high-voltage...
What 2023 Audi Q4 Sportback E-Tron owners say
Most recent owner complaints, unedited.
I'm writing to report a serious safety issue with my 2023 Audi Q4. Today, Tuesday, October 6, 2026, at approximately 7:18 p.m. Eastern, my vehicle suddenly failed to accelerate from an intersection while I was driving, which nearly caused an accident. I was making a left turn from a T-intersection crossing a lane with opposing traffic, but my car accelerated very slowly causing the perpendicular to break (and honk). Fortunately, they were paying attention and slowed appropriately. Given the danger this poses, I want to formally report it so it can be investigated. This has not been confirmed by a dealer No warning lights were visible.
The air conditioner warning light came on in April 2026. I took it to dealer to be checked. Dealer said no problem. That warning light went on intermittently through May, June and July. By end of July I took it back to dealer. The evaporator was indeed malfunctioning and emitting carbon dioxide into the cabin when the air conditioner was on. While repairing the evaporator system, the plastic cover over the ground stud broke and required replacement. The vehicle was out of service for 10 working days.
Compare the 2023 Audi Q4 Sportback E-Tron
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Questions about the 2023 Audi Q4 Sportback E-Tron
Is the 2023 Audi Q4 Sportback E-Tron reliable?
Owners have filed 3 complaints about the 2023 Audi Q4 Sportback E-Tron, fewer than a typical Q4 Sportback E-Tron model year.
What is the most common problem with the 2023 Audi Q4 Sportback E-Tron?
Electrical system, with 1 complaint. Next is engine (1).
How many recalls does the 2023 Audi Q4 Sportback E-Tron have?
1 recall, covering service brakes, hydraulic.
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