2025 Ford Explorer recall: software

Ford Motor Company reported this safety recall on April 11, 2025. It covers about 24,655 vehicles.

vehicles affected: 24,655
reported: Apr 11, 2025
owners notified: Jun 6, 2025
related complaints: 16

Power train: automatic transmission: control module: software

What is wrong: Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.
Risk: A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S35.

Recall number 25V239000

Affected vehicles

Ford Explorer 2025 2025

Owner complaints about the same problem

Owners of these vehicles have filed 16 complaints about transmission problems.

2025 Ford Explorer

Questions about recall 25V239000

Is there a recall on the 2025 Ford Explorer software?

Yes. Recall 25V239000, reported on April 11, 2025, covers about 24,655 vehicles.

What is the fix for recall 25V239000?

Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S35.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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