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2024-2025 Volkswagen Atlas and Volkswagen Atlas Cross Sport recall: camera

Volkswagen Group Of America, Inc. reported this safety recall on May 21, 2025. It covers about 171,381 vehicles.

vehicles affected
171,381
reported
May 21, 2025
owners notified
Jun 5, 2025
related complaints
84

Back over prevention: sensing system: camera

What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 91SB.

Recall number 25V334000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 84 complaints about driver assistance problems.

2024 Volkswagen Atlas2025 Volkswagen Atlas2024 Volkswagen Atlas Cross Sport2025 Volkswagen Atlas Cross Sport

Questions about recall 25V334000

Is there a recall on the 2024-2025 Volkswagen Atlas and Volkswagen Atlas Cross Sport camera?

Yes. Recall 25V334000, reported on May 21, 2025, covers about 171,381 vehicles.

What is the fix for recall 25V334000?

Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 91SB.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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