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2016-2017 Ford Explorer recall: body

Ford Motor Company reported this safety recall on May 23, 2025. It covers about 492,145 vehicles.

vehicles affected
492,145
reported
May 23, 2025
related complaints
1,253

Structure: body

What is wrong
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Risk
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Remedy
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S53.

Recall number 25V347000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1,253 complaints about body problems.

2016 Ford Explorer2017 Ford Explorer

Questions about recall 25V347000

Is there a recall on the 2016-2017 Ford Explorer body?

Yes. Recall 25V347000, reported on May 23, 2025, covers about 492,145 vehicles.

What is the fix for recall 25V347000?

Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S53.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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