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2024-2026 Ford Explorer Hybrid and Lincoln Nautilus Hybrid recall: external/pedestrian alert

Ford Motor Company reported this safety recall on October 10, 2025. It covers about 43,438 vehicles.

vehicles affected
43,438
reported
Oct 10, 2025
owners notified
Nov 5, 2025
related complaints
10

Forward collision avoidance: warnings: external/pedestrian alert

What is wrong
Ford Motor Company (Ford) is recalling certain 2024-2026 Lincoln Nautilus Hybrid and 2025 Explorer hybrid police vehicles. A software error may prevent the vehicle from emitting the pedestrian warning sound at certain speeds.
Risk
A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.
Remedy
The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25SA2. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on October 10, 2025.

Recall number 25V691000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 10 complaints about driver assistance problems.

2025 Ford Explorer Hybrid2024 Lincoln Nautilus Hybrid2025 Lincoln Nautilus Hybrid2026 Lincoln Nautilus Hybrid

Questions about recall 25V691000

Is there a recall on the 2024-2026 Ford Explorer Hybrid and Lincoln Nautilus Hybrid external/pedestrian alert?

Yes. Recall 25V691000, reported on October 10, 2025, covers about 43,438 vehicles.

What is the fix for recall 25V691000?

The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25SA2. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on October 10, 2025.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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